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Treatment Care Coordinator

Mor Smiles
place Lititz, 17543
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Other Behavioral, Mental, or Healthcare Field
local_atm $22 - $26 an hour
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Medical/Vision/Dental Insurance PTO
Benefits:
  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Opportunity for advancement
  • Training & development
Are you a confident communicator who loves helping patients say yes to the care they need?
Mor Smiles is growing, and we’re looking for a high-energy, patient-focused Treatment Coordinator to join our team.
If you excel at building trust, presenting treatment clearly, and guiding patients from consultation to completion , this is the role for you.
What You’ll Do
  • Welcome new and existing patients and create a warm, supportive experience.
  • Present treatment plans clearly and confidently, including financial options, insurance benefits, and third-party financing.
  • Guide patients through implant, cosmetic, and general dentistry treatment pathways.
  • Own the follow-up process: scheduling, phone calls, text follow-ups, and keeping cases moving forward.
  • Work closely with the doctor and clinical team to ensure a seamless patient experience from start to finish.
  • Track and report case acceptance metrics (training provided).
What We’re Looking For
  • 1+ years of dental front office or treatment coordinator experience (required)
  • Strong communication and case presentation skills
  • Comfort discussing finances with patients
  • Understanding of dental insurance basics and financing options
  • Organized, self-motivated, and team-oriented
  • Someone who thrives in a fast-paced, positive environment
Why You’ll Love Working With Us
  • A modern, well-organized practice equipped with the tools and systems you need to succeed
  • Supportive leadership and a team that values communication, professionalism, and patient experience
  • Opportunities for growth, including training in implants, treatment presentation, and advanced case coordination
  • A positive environment where your role genuinely impacts patients’ health, confidence, and overall experience
About Us
Mor Smiles is known for high-quality care, a welcoming atmosphere, and a patient-first philosophy. Our team works hard, supports each other, and delivers an experience patients love coming back to.
Job Type: Full-time
Benefits:
  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
Experience:
  • Dentrix: 1 year or another PMS
  • Dental office: 1 year
  • Customer service: 1 year
Ability to Commute:
  • Lititz, PA 17543 (Required)
Ability to Relocate:
  • Lititz, PA 17543: Relocate before starting work (Required)
Work Location: In person

Professional Field

professional badgeOther Behavioral, Mental, or Healthcare Field

Patient Focus

Diagnoses

Avoidant Personality Disorder

Practice Specifics

Settings

Milieu
Home Health/In-home