Healthy Start Care Coordinator

The Healthy Start Care Coordinator is responsible for providing comprehensive, culturally responsive, and family-centered services to pregnant women, infants, and families enrolled in the Healthy Start program. The Care Coordinator delivers evidence-informed interventions through home visits, community outreach, screenings, assessments, education, and referrals. This position ensures that families receive timely support, follow-up, and linkage to community resources to improve maternal and child health outcomes.

Key Responsibilities

Client Engagement & Service Delivery

• Conduct initial outreach attempts, screenings, and enrollment for eligible clients in accordance with Healthy Start Standards & Guidelines (HSSG).
• Complete comprehensive assessments, including risk screenings, ASQ/ASQ-SE2 developmental screenings, and ongoing evaluations.
• Provide individualized care coordination, home visits, health education, interconceptional counseling, and goal-setting using evidence-informed tools.
• Develop and monitor care plans using the PIF model (Plan, Intervention, Follow-Up).
• Ensure documentation of all encounters within 3 business days, maintaining accuracy, completeness, and compliance with program standards.
• Provide maternal and infant health education, including safe sleep, breastfeeding support, family planning, and mental health awareness.

Resource Navigation & Referrals

• Connect clients to appropriate community resources such as WIC, Medicaid, housing support, behavioral health services, and pediatric care.
• Follow up on all referrals to ensure timely access and client satisfaction.
• Maintain updated knowledge of local service providers and community resources.

Family Support & Advocacy

• Build trusting relationships with clients to support engagement, retention, and positive health behaviors.
• Advocate for client needs within the healthcare and social support system.
• Support families in goal-setting and problem-solving related to health, parenting, and safety.

Program Compliance & Administration

• Maintain confidentiality in alignment with HIPAA and program requirements.
• Document all encounters, screenings, referrals, and outcomes within the Well Family System (WFS).
• Meet productivity and caseload expectations, including timely first, second, and third attempts.
• Participate in case conferences, staff meetings, QA/QI reviews, and continuing education.
• Complete monthly reports and contribute to program evaluation activities as required.

Outreach & Community Engagement

• Participate in community events, health fairs, and collaborative initiatives to promote Healthy Start services.
• Foster positive relationships with hospitals, OB/GYN practices, pediatric offices, and community partners.
• Provide community education on maternal and child health as needed.

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Language:

• English, Haitian Creole (Required)

Work Location: Hybrid remote in Winter Park, FL 32789