Care Manager- Home Health

Care Manager – Home Health

Full-Time | Home Health Care
Miami, FL
Monday – Friday | 8:00 AM – 5:00 PM
Rotating Saturdays & Sundays On-Call

Join a High-Performance Home Health Team

We are not just hiring — we are building a results-driven operations team.

Our growing home health agency is seeking a highly organized, proactive, and accountable Care Manager to oversee patient cases, staffing, and daily operations. This role is critical to ensuring continuity of care, strong relationships, and operational efficiency across all assigned cases.

If you take ownership, solve problems quickly, and thrive in a fast-paced healthcare environment — this role is for you.

Key Responsibilities

• Staff and restaff patient cases, including coverage for HHA vacations and call-outs
• Oversee and manage assigned Home Health Aides (HHAs) to ensure performance and reliability
• Build, update, and maintain permanent schedules for all assigned cases
• Conduct routine courtesy calls to patients and ensure satisfaction with services
• Monitor EVV/telephony systems in real time to ensure compliance and attendance
• Troubleshoot scheduling gaps and last-minute changes efficiently
• Build and maintain relationships with patients and families
• Collaborate with social workers to generate new patient leads
• Develop and maintain relationships with HMO case managers
• Manage and track patient authorizations to ensure continuity of care
• Maintain accurate and timely documentation in company systems

This role requires strong decision-making, urgency, and the ability to manage multiple priorities at once.

Who We’re Looking For

We are seeking candidates who demonstrate:

✔ Experience in home health, home care, or medical case coordination (preferred)
✔ Strong organizational and multitasking skills
✔ Ability to manage high-volume coordination and real-time scheduling
✔ Bilingual (English / Spanish) — REQUIRED
✔ Excellent communication and relationship-building skills
✔ High level of accountability, reliability, and follow-through
✔ Ability to stay calm, solution-oriented, and efficient under pressure

What Sets You Apart

• Experience with EVV systems (AxisCare, HHAeXchange, etc.)
• Strong problem-solving and decision-making skills
• Ability to manage staff and patient expectations simultaneously
• Experience working with authorizations and insurance (HMO/LTC)
• A mindset focused on growth, ownership, and long-term career development

Why Join Us?

✔ Supportive leadership team
✔ Clear path for growth and advancement
✔ Stable, growing healthcare organization
✔ Hands-on experience in healthcare operations and management

Important

We are looking for committed professionals — not temporary applicants.

If you are dependable, detail-oriented, and ready to contribute to a high-performing, patient-centered organization, we encourage you to apply.

Pay: $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How likely will you show up to the interview?

Work Location: In person