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Job Posting Title:

Ambulatory Care RN Manager

Location:

Dallas - Hospital

Additional Posting Details:

Monday - Friday

8:00 a.m. - 4:30 p.m. or variable depending on operational need

Job Description:

Duties/Responsibilities

• Defines, develops, and improves clinical, operational, and performance workflows and standards within areas of Ambulatory Care of nursing, patient-care delivery, and quality

• Assigns, monitors, and manages employees’ work within sphere of influence; operates with high-level of reliability and attention to detail

• Manages recruiting and hiring processes for team and areas of responsibility

• Ensures staff competency and compliance through initial and ongoing training/quality assurance efforts; functions as role model for team in terms of behavior, communication, and performance

• Responsible for outcomes, performance of team, and assigned metrics in Ambulatory Care

• Advances role of nursing and clinical-support teams within areas of responsibility, considering an evidence-based approach that is patient/family-centered, contemporary, cost effective, and efficient

• Functions as role model for team and organization in terms of nursing practice, behavior, communication, and performance

• Coordinates and develops professional growth of direct reports by focusing on individual/team advancement through clinical innovation and current trends

• Works collaboratively with all organizational stakeholders, including, but not limited to other leaders, to facilitate quality patient care, operational effectiveness and efficiency, and process improvements

• Acts as resolution point for appropriate issues of employee relations, escalating through chain of command as necessary

• Fosters positive family/patient experience in support of organizational efforts related to clinical-care delivery, customer service, and issue resolution

• Responsible for maintaining and approving accurate payroll, PTO, and leave records for direct reports in accordance with organizational policies, and labor codes, regulations, and laws

• May maintain patient information and documentation in electronic medical record; guides team in this area

• Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality, and patient rights; guides team in this area

• Supports and promotes hospital and departmental performance improvement goals

• Ensures quality care through compliance with departmental and organizational policies and guidelines, and external agency guidelines, standards, or regulations

• Supports departmental initiatives and change efforts

• Practices financial and resource stewardship

• Engages in strong communication, acts as team player in supporting mission and vision of organization, and abides by organization’s core values

• Additional duties as assigned

Required Skills/Abilities

• Graduate of accredited school of nursing required

• Bachelor’s of Science in Nursing preferred

• Current license to practice professional nursing in the state of Texas

• American Heart Association BLS certification required

• American Heart Association PALS certification required, or within 6 months of hire

• Minimum 3- to-5-years’ experience in pediatric outpatient clinic, physician office, or ambulatory setting preferred

• Minimum 2-years in relevant leadership position preferred

• Strong written and verbal communication skills required

• Strong organizational and interpersonal skills required

Working Environment

• Working Conditions: Inside

• Working Position: Sitting, Standing, and Walking

• Physical Demands: Sedentary and Light

• Physical Requirements: Lifting/Carrying, Pushing/Pulling, Crawling, Stooping/Kneeling/Bending, and Repetitive Movements

• Lifting or carrying between 11 - 24 lbs.

• Sensory/Communicative activities essential to the performance of this position: Hearing, Seeing, Feeling, and Speaking

• This position will be exposed to Inside Environments, Bloodborne Pathogens and Respiratory Hazards