Remote Care Coordinator (CMA)

Chronic Care Staffing is Hiring a Remote Care Coordinator (CMA)!

Location: Remote (Work From Home)

Pay Range: $17.00 – $20.00 per hour

Employment Type: Full-Time

Employer: Chronic Care Staffing

Overview

Chronic Care Staffing (CCS) is seeking a dedicated Remote Care Coordinator (CMA) to join our growing chronic care management team. In this role, you will support patients managing chronic conditions by providing care coordination, health coaching, and remote patient monitoring services.

This is a fully remote opportunity for a certified medical assistant who enjoys patient interaction, collaborative care, and helping individuals stay engaged in their long-term health goals.

Key Responsibilities

• Conduct monthly Chronic Care Management (CCM) outreach calls and patient enrollments
• Perform health risk assessments and support care planning for chronic condition management
• Assist with Remote Patient Monitoring (RPM) and transitional care follow-up
• Communicate effectively with physicians, care teams, patients, and family members
• Support medication adherence, symptom tracking, and self-management education
• Collaborate with internal staff to ensure coordinated, patient-centered care
• Connect patients with appropriate community and support resources
• Maintain accurate documentation and meet required call volume standards in EHR systems
• Ensure all interactions align with CCS guidelines and quality expectations
  
  

Required Qualifications

• Active, unencumbered CMA or RMA certification
• Current Basic Life Support (BLS) certification
• High proficiency in EHR systems and virtual documentation workflows
• Recent experience in a clinical or CCM care coordination setting
• Strong ability to work independently in a remote environment
• Excellent verbal and written communication skills
• Strong clinical reasoning, problem-solving, and critical thinking abilities
• Ability to organize and manage workload effectively in a distraction-free home office
  
  

• Experience in care coordination, chronic care management, transitional care, or remote monitoring
• Familiarity with community resource navigation and patient support services
• Experience providing education on chronic conditions and medication adherence
• Background in quality measures, reporting, or CMS compliance
• Demonstrated ability to thrive in a fast-paced remote healthcare environment
• Additional coursework or certifications related to care or case management
  
  

Home Office Requirements

• HIPAA-compliant, distraction-free workspace with a locking door
• High-speed internet connection
• CCS-approved computer setup with dual monitors
  
  

Physical Requirements

• Ability to sit for extended periods and work on a computer throughout the day
• Vision, hearing, repetitive motion, and typing required for role functions
• Reasonable accommodations available upon request
  
  

• Paid Time Off (PTO)
• Health, Dental & Vision Coverage
• 401(k) Retirement Plan
• On-the-Job Training
• No Weekend Work
• Growth Opportunities
• Incremental PTO Increases
• Life/LTD Benefits