Administrative Care Coordinator - Lifestyle & Longevity Medicine

About the Role

The Lifestyle & Longevity Administrative Care Coordinator at Complete Concierge Care is a key front desk and administrative support role within our concierge medical practice. This position supports a physician-led concierge practice which integrates comprehensive primary care with evidence-based Lifestyle Medicine consultation.

While the role is primarily administrative, the ideal candidate has a genuine interest in wellness, preventive medicine, and lifestyle-focused care, and enjoys supporting programs and initiatives related to health optimization and longevity.

This role is central to the day-to-day functioning of our lifestyle-focused primary care physician, combining administrative work, patient coordination, and ongoing lifestyle medicine follow-up for established patients. The ideal candidate is highly organized, patient-centered, and deeply aligned with the principles and personal practice of Lifestyle Medicine.

Key Responsibilities

• Provide essential non-clinical support that enables the physician to focus on medical decision-making and patient care, including:
• Serve as the first point of contact for patients, providing a warm, professional concierge experience
• Answer phones, schedule appointments, and coordinate visits across providers and services including Lifestyle consultations, primary care visits, coaching sessions
• Support patient onboarding, intake forms, consents, and engagement with Lifestyle & Longevity programs
• Coordinate communication between patients, providers, and care team members regarding care plans and follow-ups
• Track participation in wellness and longevity services
• Provide administrative support including calendar management, prior authorizations, documentation, referrals, insurance, and prescription requests
• Maintain accurate patient records and support daily office operations
• Provide backup support to administrative and clinical staff as needed

Qualifications

• 2–3 years of experience in a healthcare, concierge, or wellness setting preferred
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Comfort managing multiple priorities in a patient-facing role
• Familiarity with plant based or plant forward nutrition, physical activity guidelines
• Interest in preventive medicine, wellness, and longevity care
• Familiarity with EMR systems (EPIC preferred) and Microsoft Outlook
• Professional, compassionate, and service-oriented demeanor

Why Join Complete Concierge Care

• Meaningful patient relationships in a concierge care model
• Collaborative, supportive team environment
• No weekends or after-hours work
• Competitive compensation and benefits, including:

Paid time off

Health, dental, and vision insurance

401(k) with employer match

Free on-site parking

Comprehensive training