Home Care Coordinator

Location: Brea, CA

Schedule: Full-time

Pay: $22 - $29/HR DOE

Overview:

Medica In-Home Care is seeking a Home Care Coordinator / Scheduler to support our growing in-home care division. This role is operations-focused and best suited for someone with hands-on experience in a home care agency, managing caregiver schedules, coverage, and daily coordination. The Home Care Coordinator is responsible for caregiver scheduling, coordination, and operational support, while assisting with caregiver recruiting and onboarding as part of a collaborative team.

Responsibilities

• Manage and maintain caregiver and client schedules to ensure consistent, high-quality coverage.
• Assist with sourcing, screening, and interviewing caregivers as needed to meet staffing demands.
• Build strong, trust-based relationships with caregivers.
• Support caregiver engagement, communication, and retention efforts.
• Address caregiver concerns and escalate issues appropriately.
• Support job postings, outreach, and candidate follow-up.
• Conduct initial caregiver phone screens.
• Help maintain a ready bench of active caregivers for coverage needs.
• Handle call-offs, shift changes, and urgent coverage needs with professionalism and urgency.
• Serve as a primary point of contact for caregivers, clients, and families.
• Support client service needs, ensuring continuity of care and caregiver fit.
• Assist with caregiver onboarding, compliance tracking, and ongoing documentation.
• Partner closely with the In-Home Care Supervisor to support daily operations and service excellence.

Qualifications

• 2+ years of experience in home care coordination, scheduling, or operations (required).
• Experience working within a home care agency (required).
• Some experience with caregiver recruiting or hiring support preferred.
• Familiarity with AxisCare or similar home care scheduling software strongly preferred.
• Bilingual Spanish strongly preferred.
• Strong communication skills with caregivers, clients, and internal teams.
• Highly organized, responsive, and able to manage multiple priorities in a fast-paced environment.
• Comfortable using Microsoft Office and learning new systems.

Job Type: Full-time

Pay: $22.00 - $29.00 per hour

Expected hours: 40 per week

Work Location: Hybrid remote in Brea, CA 92821