Description

Compensation Range: $21/hr - $24/hr commensurate with experience.

Benefits

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview

The Housing Case Manager (HCM) is responsible for case management and supportive care coordination for assigned clients and their households.

Primary

Responsibilities:

• Conduct, at minimum, monthly home visits to each assigned client.
  
  

Secondary

• Maintain client records as per funder and regulatory requirements.
  
  

Other Functions Required With This Position Include

• Provide referrals and follow-ups when necessary for primary care, substance use, nutrition, clothing, mental health, financial management, and dental.
• Utilizing the vast array of internal services available to clients, look to connect (and coordinate) with other departments including: ADHC, Health Services, OASAS, Health Homes, Behavioral Health, Community Partnerships, Legal, and Job-Training.
• Help new clients move into their apartments. Assist clients with their transition from homelessness to stable housing.
• In collaboration with the client, develop strength based individualized goals. Provide constructive feedback on goal participation during scheduled engagement.
• Assess and discuss financial management with the client, including follow up with the client on any rent obligation, maintaining an active subsidy, consistently making utility payments, and food and nutritional needs.
• As needed, accompany the client in the community on scheduled appointments.
• Participate in weekly supervision with your supervisor. Come to meetings prepared.
• Complete all required reports and paperwork on or before the prescribed deadlines.
• Demonstrate excellent customer service with residents/clients; staff; vendors; and all other relevant stakeholders.
• Enthusiastically participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.