About Job
This full-time, in-office role is for a licensed nurse who will manage patient referrals and coordinate new admissions for Only Love Home Care. The Intake Coordinator must be detail-oriented, organized, and experienced with KanTime. Responsibilities include speaking professionally with referral sources and families, entering accurate information into the EMR, and working closely with case managers to ensure timely and smooth care coordination. Strong multitasking and problem-solving skills are essential.
Description
About Us:
Only Love Home Care is a trusted and compassionate provider of in-home healthcare services, proudly serving families across the Rio Grande Valley. Our mission is rooted in Care, Comfort, Coordination, and Compassion — ensuring every patient receives the attention and respect they deserve.
Position Summary:
We are seeking a licensed nurse to join our team as an Intake Coordinator. This role is vital in facilitating smooth and timely patient admissions, acting as the first point of contact for referral sources and families. The ideal candidate will be an excellent communicator, have prior knowledge of KanTime, and capable of coordinating care with clinical teams while managing multiple referrals simultaneously.
Key Responsibilities:
- Serve as the liaison between Only Love, referral sources, and patient families.
- Professionally manage incoming referrals and inquiries over the phone.
- Enter and maintain accurate patient information in KanTime EMR.
- Verify insurance and initiate authorization processes as needed.
- Coordinate closely with case managers and field staff to schedule admissions.
- Ensure all required documentation is received, reviewed, and uploaded promptly.
- Follow up on pending cases and maintain an organized workflow.
Qualifications:
- Active nursing license (LVN or RN) in the state of Texas.
- Prior experience with KanTime EMR is prefferred.
- Strong organizational skills with attention to detail.
- Excellent phone etiquette and professional communication skills.
- Ability to manage multiple referrals and deadlines in a fast-paced environment.
- Problem-solver with a proactive and compassionate approach.
- Must be able to work full-time on-site in our McAllen office.
Benefits:
- Competitive pay based on experience
- Supportive and mission-driven work environment
- Opportunities for growth and training
- Paid time off and company celebrations
Salary
$16 - $20 per hour
Professional Field
Nursing
Other Behavioral, Mental, or Healthcare FieldPatient Focus
Diagnoses
Avoidant Personality Disorder
Issues
Aging
Age Groups
Preteens/Tweens (11-13)
Therapeutic Approach
Methodologies
ECT
Practice Specifics
Populations
Racial Justice Allied
Settings
In-patient Non-Psychiatric
In-patient Psychiatric
Milieu
Home Health/In-home
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