About Job

Overview:

We are seeking a dedicated and organized Patient Care Coordinator to join our dental office. In this vital front office role, you will serve as the primary point of contact for patients, ensuring a welcoming and efficient experience from check-in to check-out. The ideal candidate will have strong administrative skills, excellent communication abilities, and prior experience in a dental or medical office environment.

Key Responsibilities:

· Greet patients warmly and manage the check-in and check-out processes.

· Schedule and confirm appointments and coordinate follow-up visits.

· Verify appointments are properly scheduled with necessary treatment.

· Answer phone calls/Text messages and respond to inquiries regarding services, treatment plans, and insurance coverage.

· Coordinate with clinical staff to support patient care and treatment flow.

· Educate patients on treatment procedures, financial policies, and general office protocols.

· Assist with billing and insurance-related questions; collect payments as needed.

· Ensure the front office area is organized, professional, and in compliance with health and safety guidelines.

· Onboard new patients, reach out to existing offices to obtain records

Qualifications:

· Previous experience in a dental or medical office is highly preferred.

· Familiarity with dental or medical terminology and EHR systems.

· Strong organizational skills and attention to detail.

· Professional, friendly, and patient-focused demeanor.

· Proficiency in office software and communication tools.

· Understanding of HIPAA regulations and commitment to patient confidentiality.

Join Us:

If you take pride in supporting quality patient care and enjoy working in a collaborative environment, we invite you to apply for the role of Patient Care Coordinator and become a valued member of our team.

Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Benefits: