Patient Care Coordinator

Job Overview
Join our dynamic healthcare team as a Patient Care Coordinator, where your enthusiasm and organizational skills will make a meaningful difference in patients’ lives. In this vital role, you will serve as the primary point of contact for our vision therapy patients, ensuring a smooth and welcoming experience from appointment scheduling to follow-up care. Your proactive approach will help streamline office operations, coordinate patient needs, and support our providers in delivering exceptional care. This paid position offers an exciting opportunity to grow within a compassionate and fast-paced medical environment.

Responsibilities

• Greet patients warmly and assist with appointment scheduling, rescheduling, and cancellations to optimize clinic flow.
• Manage patient records accurately, ensuring all information is up-to-date and confidential.
• Communicate effectively with patients regarding pre-visit instructions, follow-up appointments, and inquiries about vision therapy.
• Coordinate with staff to prepare patient charts and ensure necessary documentation is completed for each visit.
• Assist with verifying insurance details and processing payments or co-pays at the time of service.
• Maintain a clean, organized front office, exam and vision therapy environment and ensure all administrative tasks are completed efficiently.
• Support the team by handling phone calls, answering inquiries, and providing excellent customer service.

Requirements

• Previous experience working in a medical or educational setting is highly preferred.
• Proven ability to provide excellent administrative support in a fast-paced environment.
• Office experience demonstrating proficiency with scheduling software, electronic health records (EHR), or similar systems.
• Exceptional organizational skills with attention to detail and confidentiality.
• Excellent communication skills to interact professionally with patients, staff, and external partners.
• Join us as a Patient Care Coordinator and become an essential part of delivering compassionate healthcare that truly makes a difference!

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person