Qualified Mental Health Professional (QMHP)

JOB DESCRIPTION:

Qualified Mental Health Professional

Job Summary

To provide ongoing monitoring, support and behavioral health support services to adults with

severe psychiatric illnesses, children and youth with emotional trauma, mental and behavioral

difficulties, as well as to serve their families. The Qualified Mental Health Professional will

engage the adults, children and family in weekly skills training and case management (routine

and intensive) service.

The Qualified Mental Health Professional will follow a strengths-based model to develop and

build skills that will help the children, youth and families function autonomously and

successfully. The Qualified Mental Health Professional will work with the clinical team to

develop a Recovery/Treatment Plan focused on the client and family’s needs.

Responsibilities

General:

• Contributes to Texas Cares' mission, vision, and program philosophies by way of work

product and professional behavior with both internal and external consumers

• Adheres to all current federal & state laws, as well as Texas Cares’ Policies and

Procedures, including the safeguarding of confidential healthcare information and

compliance with the Health Insurance Portability & Accountability Act (HIPAA)

• Demonstrates an awareness, appreciation and respect for diverse cultures and individual

differences of clients and fellow employees.

• Participates actively in quality assurance activities including performance and outcomes

review, case record review, stakeholder satisfaction review, incident review, and

improvement planning.

• Reports immediately any suspected incidents of child abuse or neglect to the Child Abuse

Hotline and then the Program Coordinator/Director and documents the incident within 24

hours.

• Establishes relationships and communicates with children, family members, managing

conservators, foster/adopt families and Recovery/Treatment Team members

• Maintains client and family electronic records

• Attends staff / agency meetings

• Completes other duties as assigned Essential Duties:

• Enters demographic data, contacts made, and other required data for all newly assigned

clients into the electronic record system in a timely manner i.e., 24 hours

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• Facilitates the development of an individualized Recovery/Treatment Plan within 10 days

of intake when the assessment is completed

• Works with child, youth and family teams to develop a Crisis Plan to ensure the safety of

the client, family, and community

• Utilizes approved skills curriculum with client and family to help improve behavior

and/or functioning

• Coordinates and facilitates ongoing recovery team meetings

• Provides 30+ hours of billable services per week; the Behavioral Health Specialist should

expect 12 - 15 clients on their caseload depending on number of referrals. Takes initiative

to request new client referrals as caseload numbers drop due to discharge and/or

upcoming discharges.

• Meets face-to-face with clients in their home, school, office and community for the

provision of all services

• Initially assesses and reassesses (every 90 days or sooner if required for reassessment) the

needs of the client by completing a CANS/ANSA Assessment,

• Meets with the client, family and all team members, and modifies the

Recovery/Treatment Plan to reflect the changes and/or progress made

• Keeps the family and team members informed on progress toward achieving

Recovery/Treatment Plan goals

• Motivates and supports family involvement

• Assists client and family in obtaining any financial assistance or services for which they

may be eligible under federal, state, and local regulations

• Maintains accurate and concise documentation of all services, contacts and collaboration

with client, family and community partners. All documentation is to be submitted to

supervisor within 72 hours after service has been delivered. QMHP acknowledges that

late documentation (after 72 hours) will result in a reduced hourly rate for any progress

notes that are late (after 72 hours).

• Provides or secures support and crisis/emergency services for clients and family by

phone-contact or in-person.

• Maintains an empathic, yet professional, relationship with client and strives to keep

clients and families engaged in all services

• Maintains all client documentation in the electronic record system and ensures adherence

to requirements set forth in all state and federal rules and regulations.

Supervisor: Clinical Director/Clinical Supervisor

Supervises: N/A

Caseload: Estimated 12 to 15 clients

Work Environment: Primarily community based position with a portion of office-based

activities

Work Hours: Full-time, 40 hours per week Work hours are set by the clients’ needs, with

allowances in scheduling to be available to meet with children, youth and

families as well as other team members during times and dates convenient

for all parties involved (i.e. evenings and weekends).

Classification: Exempt

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Education & Experience

• Bachelor’s degree in human services or other related discipline

• At least two years’ prior experience working in the behavioral health field

Knowledge, Skills, & Abilities

• Completes and attests to completion of all mandatory trainings as identified in HHSC UMCM

chapter 15.3.

• Ability to support the agency's culture, growth, and success through communication,

accountability, and positivity

• Ability to work efficiently and effectively both individually and as part of a team

• Ability to work with children and families to deliver skills through approved curriculum

• Ability to appropriately accept feedback through the supervision process - thus displaying the

willingness to learn, grow, and improve

• Effective oral and written communication skills

• Well-organized and adaptable

• Ability and willingness to think “outside the box”

• Ability to develop and bring together interdisciplinary teams

• Effective conflict resolution skills

• Demonstrates good insight and judgment

• Possesses an engaging and enthusiastic personality

• Dedicated to the success of children and family teams

• Skilled in speaking in front of groups

• Competent in using Microsoft Word, Excel, Power Point, Google applications, Go To Meeting,

the Internet, and other software applications

Additional Requirements

• Proof of valid Texas Driver's License (Type C)

• Access to reliable transportation

• Proof of valid/current auto insurance

• Copy of official state driving record

• Three (3) professional employment references

• Cleared criminal background check and signed statement regarding felony

indictments/convictions

• Cleared TB test results (current within 12 months prior to employment)

• Cleared pre-employment drug screen

• Working cellular telephone

Physical and Mental Demands

With or without reasonable accommodation, the physical and mental requirements of this job

may include the following:

frequent seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and

arms, stooping, kneeling, crouching, crawling, frequent sitting, standing and walking may be

required for long periods of time and may involve climbing stairs, walking up inclines and on

uneven terrain.

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Additional physical requirements may include, frequent lifting and or moving up to 25 pounds.

Ability to remain calm in stressful situations.

Job Types: Full-time, Part-time

Pay: $24.00 - $28.00 per hour

Benefits:

• Flexible schedule

Work Location: In person