Emergency Services Counselor

Emergency Services Counselor

Work Schedule: Day shift, may include evening, overnights, weekends, and holidays

Annual Salary: $61,182 with $2.50/hr shift diff for evenings, overnight, and weekends

Join the dynamic team at Hampton-Newport News Community Services Board as an Emergency Services Counselor! This on-site position offers a fulfilling opportunity to make a real difference in the lives of individuals in crisis. You will engage with diverse populations, utilizing your skills to provide critical support where it's needed most.

With a competitive annual salary of $61,182, this role not only values your expertise but also places you within a flexible and professional environment that prioritizes work-life balance. Collaborate with dedicated colleagues in a customer-focused setting where service excellence and integrity shine. You will be provided with great benefits such as Medical, Dental, Vision, Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, Employee Discounts, and the Virginia Retirement System (VRS). Seize this chance to advance your career in a premier health care provider while impacting your community in beautiful Hampton, VA.

HAMPTON-NEWPORT NEWS COMMUNITY SERVICES BOARD: WHAT DRIVES US

Since 1971, the Hampton-Newport News Community Services Board has provided a comprehensive continuum of high-quality, essential, and community-based services to citizens of the Peninsula who are living with a mental illness, developmental disabilities, and substance use disorders.

YOUR DAY-TO-DAY AS AN EMERGENCY SERVICES COUNSELOR

As an Emergency Services Counselor at Hampton-Newport News Community Services Board, you will be an essential part of our 24/7 response team dedicated to addressing psychiatric crises. In this multifaceted role, you will conduct initial mental status assessments and provide short-term crisis intervention services, ensuring individuals in urgent need receive timely and effective care. Your responsibilities will include facilitating temporary detention orders (TDO) and coordinating admissions to necessary treatment services. Additionally, you may train less experienced counselors and offer specialized consultation in areas such as geriatrics or child and adolescent counseling.

You'll actively respond to crisis intervention calls, implement stabilizing measures, and maintain accurate client records while leading efforts to enhance service delivery. This position emphasizes assessment, intervention, and support, allowing you to directly impact the lives of those facing psychiatric challenges in our community.

DOES THIS SOUND LIKE YOU?

To thrive as an Emergency Services Counselor at Hampton-Newport News Community Services Board, a blend of specialized skills and relevant education is essential. Candidates must possess a Master's Degree in a human services field, which qualifies them for LPC or LCSW licensure in Virginia, along with a minimum of one year of experience in psychiatric care, emphasizing counseling and crisis intervention functions. Alternatively, a Bachelor's Degree in Human Services, such as Social Work, Psychology, or Counseling, is acceptable, provided the candidate has one year of relevant experience. Successful candidates should be adept at performing pre-admission screening and have the ability to complete certification training modules within 30 days of hire. Registered applicants must also align with QMHP criteria as trainees or licensed professionals.

Strong communication, empathy, and problem-solving skills are vital, equipping you to effectively assess and respond to individuals in crisis while maintaining a supportive and safety-focused environment.

Knowledge and skills required for the position are:

• Master's degree in counseling or social work field that fulfills the criteria for eligibility for professional licensure as a Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) in the Commonwealth of Virginia.
• One (1) year of experience in a psychiatric care setting, including counseling and crisis intervention functions
• Valid VA Driver's license.

JOIN US!

If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!