State Hospital Step Down Program - QMHP

Job Title: State Hospital Step Down Program - QMHP

Position’s Role Summary:

North Texas Behavioral Health Authority (NTBHA), based in Dallas is responsible for developing a collaborative system of care for children, adolescents and adults with severe mental illness and other serious emotional disturbances, as well as those experiencing a substance use disorder. This position’s actions and work must align with NTBHA values and goals, regulations, and policies and procedures, and meet all documentation standards and regulatory requirements.

This position’s actions and work must align with NTBHA values and goals, regulations, and policies and procedures, and meet all documentation standards and regulatory requirements.

Schedules may include non-traditional work hours. Flexibility is required to accommodate operational and community needs.

NTBHA is seeking a person with excellent organizational and person-centered skills to provide continuity of care work through the NTBHA Regional Operations Department.

The purpose of QMHP is to assist with day-to-day care for individuals at the State Hospital Step Down facility. The QMHP assists with the goals and objectives for each individual to effectively connect individuals with mental illness and/or a co-occurring disorder transitioning from the hospital step down program to the community.

The QMHP will participate in functional skills groups at the direction of the Program Manager according to the Daily Schedule. At the direction of the Program Manager, the QMHP will assist with the individual treatment plans for recovery. Work can include coordination and linkage activities to community-based services, including medical, employment, social, educational, financial, and other appropriate supports that are consistent with the individual’s recovery goals.

This position will provide functional skills training while individuals transition to the community.

The QMHP collaborates with team members as needed and works effectively with internal departments, community agencies and organizations.

Requires cellular availability during shift and flexibility with schedules. Responsible for adherence to and compliance with NTBHA policies and procedures and state regularity codes.

Job duties, responsibilities, and skills:

• Work independently and provide clear and concise documentation.
• Complete all required documentation in a timely, legible manner.
• Transport individuals and/or assist with finding transportation.
• Accompany individuals as they transition to community integration and continue the process toward their recovery goals.
• Provide support to individuals in the development of coping skills.
• Interact with all individuals throughout shift.
• Develop a working knowledge of housing options and community resources.
• Notify Nursing Staff and Supervisor in the event of a crisis.
• Participate in the admission process as directed and orient the individual to the State Hospital Stepdown House program and guidelines.
• Inform the Program Manager of significant interactions with individuals and be informed on when and how to complete an incident report if needed.
• Be comfortable dealing with individuals who have experienced significant amounts of trauma and be prepared to assist in verbal de-escalation as needed.
• Ability to adjust to changing situations and work assignments.
• Utilize non-judgmental approach, effective listening and positive interactions with individuals.
• Work autonomously and make decisions consistent with applicable rules, regulations, policies, and procedures.
• Prepare, and maintain records, files, documents, reports, and correspondence.
• Recognize problems and identify and facilitate solutions. Knowledge of community resources, local indigent behavioral health systems and local authority/service coordination principles, objectives, standards and methods, and of program policies and procedures.
• Communicate effectively and use effective interpersonal skills to communicate ideas and complex concepts with individuals from diverse cultural and socio-economic backgrounds through oral and written communication.
• Constructively and efficiently work with other professionals and staff, community representatives, persons with disabilities, and family members.
• Foster strong, positive, and effective working relationships with inter-agency and intra-agency team members, encouraging and supporting interaction among various team members across organizational lines.
• Respect diverse views and approaches, and contribute to maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• Must be able to work on and have knowledge of a PC (personal computer).
• Advanced Microsoft Office Suite skills - Outlook, Word, Excel, PowerPoint, etc., with an ability to become familiar with company-specific programs and software.
• Duties and projects may be assigned or changed to meet business needs.
• Schedules may include non-traditional work hours. Flexibility is required to accommodate operational and community needs.

Qualifications required:

• Degree must be in a social, behavioral or human services field. Must meet TAC criteria for a QMHP (Qualified Mental Health Professional). This includes graduation from an accredited four-year college or university with a major in a sociology, social work, psychology, counseling or other TAC-approved major. A master’s degree is preferred.
• Maintain a valid Texas Drivers License and vehicle liability insurance.

Benefits:

• 457(b)
• Paid time off
• Health, Dental and Vision insurance
• Health savings account
• Flexible spending account
• Tuition reimbursement

We are responsible for developing a collaborative system of care for individuals in crisis in the NTBHA service area. We are focused on trauma-informed, resilience-oriented care in all services provided.