Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.
The Care Coordinator is responsible for delivering whole-person, client-centered services to individuals interested in participating in case management services. This includes conducting one-on-one meetings, providing case management support, and utilizing evidence-informed interventions that promote behavioral, emotional, and well-being. The Care Coordinator also assists clients in identifying and achieving their personal goals, while ensuring access to a full range of support services that may extend beyond mental health care. This position involves regular collaboration with internal and external partners and plays a key role in building and maintaining strong community partnerships to connect clients with essential resources and services.

Benefits and Perks: LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience and licensure.
• Salary $22.92-$28.80/Hourly.
• Opportunity for advancement.
• Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• The paid training you need to learn, grow, and succeed!

• Provides and coordinates a continuum of treatment services and connection to community resources.
• Receives internal and external referrals and carry a caseload of clients providing brief supportive counseling and concrete services.
• Supports intake operations at Welcoming Center by conducting initial assessments, crisis interventions, treatment plan reviews, and other supportive services.
• Operate within a multidisciplinary setting with effective communication between supervisory staff, collateral contacts and agencies, and other members of the team for the treatment and wellbeing of the clients.
• Comply with productivity standards.
• Carry a client caseload as developed.
• Collaborate with clients and/or colleagues to complete IM+CANS, treatment plans, and other required documentation
• Understand and follow all compliance rules regarding treatment of services and contracts.
• Travel to at least two hospital sites to participate in multidisciplinary meetings, with the potential for expansion to additional locations as needed.
• Attend community meetings with partner organizations to support collaboration, strengthen relationships, and ensure continuity of care across systems.
• Adhere to all timelines regarding documentation completion.
• Demonstrate sensitivity and responsiveness to cultural differences of clients, coworkers, and community.
• Demonstrate sensitivity and responsiveness to cultural differences of clients, coworkers, and community.
• Respond to all incoming correspondence and questions in a timely manner; including but not limited to inquiries received via email, telephone, text message, and fax.
• Ensure reasonable measures are taken to protect confidential and/or sensitive information as well as ensuring the security of all LSSI systems is maintained.
• Responsible for completing all required training assignments as well as complying with the related organizational, administrative, and programmatic policies.
• Perform all other duties and tasks as assigned.

• Bachelor’s degree required.
• Master's degree in a social service field preferred.
• Background check clearance required.
• LPC/LCPC or LSW/LCSW preferred.
• Valid driver's license, in good standing for the state of residency required.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.