The Family Counseling Center of Fulton County, Inc. is dedicated to delivering high-quality behavioral health services. We are currently seeking a Care Coordinator to join our team and help ensure clients receive the comprehensive care and support they need to achieve their treatment goals.

Job Summary:
The Care Coordinator will work closely with clients, families, healthcare providers, and community resources to develop and monitor personalized care plans. This role ensures clients access the services they need, such as mental health treatment, substance use support, and other health-related services, while advocating for their needs and navigating the healthcare system.

Key Responsibilities:

• Conduct comprehensive assessments of clients' health and social needs.
• Develop and update care plans in collaboration with clients, their families, and a multidisciplinary team.
• Coordinate access to mental health, substance use treatment, social services, and other resources.
• Advocate for clients’ needs within the healthcare system.
• Provide education and support to clients and families about services and treatment options.
• Respond to crises and provide follow-up support.
• Maintain accurate documentation in the electronic health record (EHR) system.
• Ensure compliance with CCBHC standards, state and federal regulations.

Qualifications:

• Bachelor's degree in Social Work, Psychology, Nursing, Public Health, or a related field (Master’s degree preferred).
• MSW, MHC, or RN preferred
• Minimum of 2 years of experience in care coordination or a related field.
• Experience working with individuals with serious mental illness and substance use disorders.
• Strong understanding of behavioral health, substance use, and social determinants of health.
• Excellent organizational, communication, and interpersonal skills.
• Proficient in EHR systems and care management software.
• Ability to work independently and collaboratively in a team.
• Commitment to cultural competence, equity, and professional growth.

Why Join Us?

At The Family Counseling Center, we don’t just care for our clients — we care for our team. We believe that supporting our staff is essential to providing exceptional care, which is why we foster a culture rooted in compassion, collaboration, and continued growth.

As a trusted nonprofit 501(c)(3) organization, we are proud to offer a wide spectrum of high-quality mental health and social services, with a strong emphasis on meeting the unique needs of children, families, and individuals across our community. Since our founding in response to the growing need for counseling in Fulton County, we have remained committed to creating a safe, supportive, and inclusive environment where both clients and staff can thrive.

Our team is made up of dedicated professionals driven by a shared mission, to empower people on their path toward emotional well-being and a brighter future. We support this mission with competitive compensation, generous benefits, and meaningful opportunities for personal and professional development.

What We Offer:

• Employer-paid Health Insurance (Bronze level coverage)
• Fully Paid Individual Dental and Vision Plans
• Agency-paid Life Insurance (equal to your annual salary)
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA) with employer contributions
• Employee Assistance Program (EAP) for mental health and wellness
• Generous Paid Time Off, including a full holiday week between Christmas and New Year’s
• 401(k) Retirement Plan with employer match program
• Ongoing Training, Education, and Staff Engagement Activities

Join a team that values your well-being as much as the well-being of the individuals we serve. At The Family Counseling Center, your work will truly make a difference, every day

Discover more about our culture and values by visiting https://www.thefamilycounselingcenter.org/why-join-us/

Job Type: Full-time

Pay: $24.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Application Question(s):

• How did you find us? (Facebook, LinkedIn, Indeed) or were you referred by one of our amazing staff? If so who?

Education:

• Bachelor's (Required)

Experience:

• Case management: 1 year (Preferred)

Ability to Commute:

• Gloversville, NY 12078 (Required)

Work Location: In person