Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a Scheduling Coordinator, you will feel appreciated, recognized, and rewarded.

Do you:

• Enjoy serving others?
• Place importance on details in your work?
• Excel at matching caregivers with clients?
• Enjoy building relationships with clients and caregivers?

We have an opening for a Scheduling Coordinator who can answer yes to these questions. At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to support a dedicated team who cares for a wide variety of people; spanning all ages and all abilities. We are seeking a Scheduling Coordinator to join our independently owned and operated national agency.

Intake Coordinator Benefits include:

• Competitive pay ranges between $20 - $23 per hour (DOE)
• Paid earned vacation and travel allowances.
• 401k with company match
• AFLAC supplemental insurance
• Liability Insurance, Workers’ Compensation coverage, and unemployment insurance

Clent Care Coordinator Primary Responsibilities:

• Schedule caregivers with clients and communicate to all parties
• Confirm and update caregiver availability including vacation, sick time, and holidays
• Document skills and attributes of caregivers to ensure strong matching to clients
• Follow up with new caregiver hires to explain the scheduling process
• Establish a great rapport with caregivers and clients communicating regularly with both
• Be a focal point of communications with caregivers and clients
• Handle incoming client inquiry calls and set appointment for the in-home assessment
• Assist with HR functions such as hiring/recruiting and orientation

Client Care Coordinator Requirements:

• Experience – One year experience in a home care setting preferred
• Education – High school diploma
• Skills – Exceptional customer service skills, time management skills, excellent communication skills
  • Proficient with Microsoft Office & Excel
• Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated and willing to learn.
  • Meticulous attention to detail
  • A "people-person" who's able to remain pleasant and considerate under stress
  • Strong peoblem-solving skills

Preferred Requirements:

• Prior experience as an in-home caregiver or CNA is a major plus
• Prior experience in a fast-paced administrative role preferred but not required

If you would like to join our outstanding team at SYNERGY HomeCare, apply today!