Category:: Classified Staff Subscribe:: Department:: Student Affairs Locations:: Boston, MA Posted:: Jul 30, 2025 Closes:: Aug 12, 2025 - 11:59 PM EDT Type:: Full-time Ref. No.:: CLA Position ID:: 191082

About Bunker Hill Community College

With more than 50 years of academic excellence, Bunker Hill Community College (BHCC) is one of Massachusetts' largest community colleges, serving approximately 16,000 students annually. With campuses in Charlestown and Chelsea, BHCC offers a broad range of educational opportunities throughout Greater Boston. BHCC fosters a welcoming and supportive learning environment for students by offering associate degrees and certificates, early college and dual enrollment, community education, corporate training, and industry-specific programs.

Job Description

The Administrative Assistant II will serve as the chief Administrative Assistant for the BHCC Student Counseling, Prevention and Wellness Center. This includes overseeing all administrative tasks including scheduling appointments, processing budget requests, greeting visitors, and other clerical tasks for the center.

Responsibilities

• Manage the daily operations of the BHCC Student Counseling, Prevention and Wellness Center.
• Serve as the professional staff point of contact for the reception for the center, oversee scheduling of appointments for walk in requests for students wanting to meet with a Personal Counselor, greet and check in students for scheduled appointments, and maintain the reception area to provide welcoming and orderly environment for visitors.
• Provide support to Director with budget management and processing budget requests.
• Utilize a variety of technological software (i.e. Microsoft applications, BHCC systems, productivity technology tools and etc.) for general center and service operations.
• Performs related administrative duties, assignments, or special projects as required.
• Assists the Director with maintaining accurate records, data collection, and reporting needs for the center.
• Maintain knowledge of and protect student's rights as guaranteed by FERPA.
• Encourage environment that supports student privacy while accessing counseling services.
• Develop active, positive, professional relationships with students and student groups.
• Support, attend and participate in campus-wide student affairs programs to facilitate positive outreach and support to students.
• Be an active member of the Student Affairs team.
• Perform other related duties as required/assigned to support services for the Counseling Center.
  
  

Requirements

• Administrative assistant/office management experience for a minimum of 3 years.
• Experience working in a higher education setting or counseling center.
• Proven ability to work effectively with a diverse faculty, staff and student population.
• Excellent customer service skills.
• Excellent communication skills, verbal and written.
  
  

Preferred Qualifications

• Associate Degree or higher level of post secondary education.
• Experience working in a higher education setting or counseling center.
  
  

Additional Information

Salary range: $ 2,312.28bi-weekly/ $60,119.28/annual Grade 17/1, AFSCME Full-Time Benefited position

Closing Date: August 12, 2025 * Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position. * Please note that as a condition of employment, the final candidate will undergo Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background screenings in accordance with state regulations. The results of these screenings may impact the hiring decision.

Application Instructions

To be considered for this position please upload the following documents to your account

• Resume
• Cover Letter
  
  

Please be sure to address the Required Qualifications in your documents.

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