Financial Aid Counselor ($60,000-70,000 + benefits)This position will provide exceptional customer service to students, parents, sponsors, staff, and faculty. The Financial Aid Counselor will review and explain student accounts, counsel on payment options, and handle inquiries.Key Highlights:

Pay of $60,000 - $70,000 and competitive benefits
Hybrid work schedule (2 days in office, 3 days remote)

Responsibilities:

Manage student caseload and reconcile accounts
Perform audits, handle adjustments, and counsel on payment options
Respond to inquiries and provide timely information
Initiate pre-collection protocol and coordinate with other departments
Represent the office at events and serve on committees
Maintain confidentiality and adhere to professional standards
Perform additional duties as needed

Qualifications:

Bachelor’s degree
Financial services experience as it relates to FAFSA
Experience with Ellucian Banner
Ability to work a Hybrid schedule based in Boston, MA

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Financial Aid Counselor ($60,000-70,000 + benefits)

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