Working Title: Housing Stabilization Services Eligibility Review Specialist Supervisor

Job Class: Human Services Supervisor 1

Agency: Human Services Dept

• Job ID: 87812
• Location: St. Paul
• Telework Eligible: Yes - we would consider hiring someone for this position who livers outside of the 50-miles radius of our office.
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 07/25/2025
• Closing Date: 08/07/2025
• Hiring Agency/Seniority Unit: Human Services Dept / DHS Central Office MMA
• Division/Unit: DHS-Central Office / HHSSA Community Living
• Work Shift/Work Hours: Day Shift / 8:00am to 4:30pm
• Days of Work: Monday - Friday
• Travel Required: Yes, approximately 5% for meetings
• Salary Range: $30.10 - $43.59 / hourly; $62,848 - $91,015 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• FLSA Status: Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities: Yes
  
  

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

• This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.
• Flexible work hours may be permitted with supervisor approval.
  
  

This position is responsible for leading and supervising the Housing Stabilization Services Eligibility Review Specialist team, including overseeing application processing and systems work. The position is also responsible for advising on eligibility related policy. The incumbent oversees processes and supervises staff for complying with federal and statutory requirements, working with community partners, working with other policy divisions and systems staff, and processing applications and exception requests. The incumbent supervises a team of staff that includes Human Services Program Specialist and State Program Administrator Technical Specialist levels.

Responsibilities include, but are not limited to the following:

• Provide supervision and leadership to the HSS eligibility review specialist team.
• Serve in a leadership role in the Housing and Support Services Division, specifically with the Housing Stabilization Services program.
• Supervise staff to ensure high levels of productivity, dedication to quality output, and job satisfaction are fostered and maintained. Oversee and conduct all human resources functions for supervised staff. Ensure strong communication and working relationships across groups the staff works with and supports.
• Supervise and provide leadership for the overall administration of Housing Stabilization Services to support systems, policy, and procedural changes which have the potential to improve internal operations and customer relations.
  
  

Minimum Qualifications

Two (2) years of advanced level working experience in the field of public assistance and/or housing stabilization providing services and/or supporting eligibility determination processes.

Experience must also include:

• Understanding of the roles and relationships of county, state, tribal, federal and community partners related to economic support programs, housing options, and/or other social and community services programs.
• Experience working with both internal and external customers.
• Experience working as a member of a team to support people who are homeless or at-risk of homelessness.
• Broad-based, integrated understanding of federal/state law and policies relating to economic support programs, housing options, and/or other social and community services programs.
• Bachelor’s or higher degree in human services, social work, psychology, or another related field may substitute for one (1) year of work experience.
  
  

Preferred Qualifications

• Experience with project and program management.
• Variety of experiences working effectively with others from different backgrounds and cultures.
• Skilled at prioritization, coordination, decision-making, operational management, strategic analysis, project management, the ability to manage crisis situations, and the ability to maintain extensive and complex relationships.
• Ability to managehuman resource processes and provide direction and coaching to a diversegroup of professionals with multiple responsibilities and functioning at a high level of independence.
• Highly developed communication skills, including written, verbal, and interpersonal skills,with the abilityto present complex and sometimes controversial information in a comprehensive way.
• Strong organizational skills and lead-worker capabilities necessary to leadership and direction to the staff performing the unit’s functions.
• Respect for culturaland other differences that he/she will encounter in interactions with coworkers and in servingour customers.
• Ability to establish problem solving mechanisms using staff, technology and other means to influence the redirection of resources to meet deficiencies.
• Knowledge of federaland state legislation, rules, policies, procedures and intent governingthe delivery of human services programs.
  
  

Additional Requirements

• Minnesota Department of Human Services(DHS) criminal background check will be conducted on all finalists for this position. Finalists must pass the DHS background check.
• Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).
  
  

How To Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Tanya Lawson at tanya.lawson@state.mn.us .

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID# 87812, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Dennis Stevenson at dennis.b.stevenson@state.mn.us.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DEPARTMENT OF HUMAN SERVICES_ADA@state.mn.us for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth
  
  

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being
  
  

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
  
  

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
  
  

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.