Are you ready to take charge and keep our Returns Department running like a well-oiled machine?  At The Wellsville Group, our Aurora, Ohio location is seeking a Returns Lead to oversee daily operations, ensure top-notch quality, and foster a positive team environment in our fast-paced warehouse. 

If you’re organized, team-oriented, and thrive on delivering results, this is your opportunity to shine in a role that’s both challenging and rewarding!

Hours: Tuesday through Saturday 8:30AM - 5PM 

What You’ll Do

• Oversee daily operations of the Returns Department, ensuring smooth and efficient processes.

• Manage Same Day Return Check-In Processing with accuracy and speed.

• Act as the liaison with 3rd Party Delivery, addressing returned inventory issues promptly.

• Supervise the put-away of returned products and support Tech Repair processes.

• Conduct Quality Control audits on wrapping, tagging, and inventory movement.

• Assist with Evening Customer Pick-Ups, ensuring a seamless customer experience.

• Serve as a keyholder, responsible for opening and closing the facility.

• Maintain a clean, orderly, and safe work environment for products, tools, and equipment.

• Verify product accuracy, inspecting for parts, hardware, damages, loss, or defects.

• Support the transfer of clearance products to outlets.

• Process recyclable materials (dunnage) per company procedures and guidelines.

• Foster a professional, team-oriented work environment through positive conduct and leadership.

• Adhere to all company processes, safety rules, and OSHA regulations.

• Take on additional duties as needed to support the team.

Who You Are

• You have a High School Diploma or GED and 2+ years of warehouse experience in receiving and assembling (preferred).

• You’re skilled in operating standing lifts/tow motors and have a clean driving record.

• You’re a master of time management, organization, and attention to detail.

• You’re self-motivated, team-minded, and communicate effectively with colleagues and external partners.

• You follow directions well and take pride in maintaining a professional work environment.

• You’re physically capable of handling furniture up to 100+ lbs and standing/walking for extended periods.

• You’re comfortable reading and writing to complete tasks accurately.

  
  

Why The Wellsville Group?

At The Wellsville Group, we believe in creating a workplace that’s engaging, supportive, and growth-focused—and our team agrees! You’ll have the chance to lead, make an impact, and grow with a company that values your contributions. Join us and be part of a culture that celebrates teamwork and excellence.