avatar-image
chevron_left Job List
avatar-image

Patient Intake Coordinator

Volto Consulting
place New Philadelphia, 17959
local_atm $25 - $30 USD /HOUR
work_outline
Contract
Experience:
Avoidant Personality Disorder
Stress
Families
Milieu
Home Health/In-home

About Job

Overview

This position serves as the single point of contact for patients and their families and must strive to meet the benchmark of "one call does it all." Responsibilities include: fielding phone calls and in person patient scheduling requests, monitoring and processing all online requests from patients/families, follow up appointments, second opinions, and tracking internal and external referral sources. Must be able to handle complex scheduling with multiple providers located at Philadelphia campus and/or community Specialty Care locations. Required to assist patient/family with obtaining all clinical information and records needed for initial visit and diagnostic work up prior to initial visit. Must be proficient in EPIC and enter accurate patient demographics, including verification of insurance coverages for patient. This position will also provide cross coverage for other access coordinators within department when needed.

Education:

Required: High School Diploma / GED

Preferred: Bachelor’s degree

Required: At least five (5) years working in a healthcare environment, complex scheduling experience

Preferred:

Required:At least three (3) years scheduling experience

-Level 3 worker

Skills:

Excellent telephone and written communication skills

Proficiency in computer skills; preferred Epic knowledge

High level of interpersonal skills

Ability to diffuse high stress situations and conflict resolution

Requires high commitment to customer service

Excellent knowledge of insurance verification/ authorization processes.

Experience with complex scheduling

Job Type: Contract

Pay: $25.00 - $30.00 per hour

Schedule:

  • 5x8
  • Monday to Friday

Work Location: In person

Professional Field

professional badgeOther Behavioral, Mental, or Healthcare Field

Patient Focus

Diagnoses

Avoidant Personality Disorder

Issues

Stress

Therapeutic Approach

Modalities

Families

Practice Specifics

Settings

Milieu
Home Health/In-home