About Job
Residential Counselor Up-night- This is a full-time, non-exempt position. Up-night schedule: Wed.10pm-9am, Thurs.10pm-8am, Fri.10pm-9am, Sat.10pm-9am. This position is included in the Teamster Local 856 bargaining unit.
About Edgewood:
Each person who works at Edgewood Center for Children and Families shares a passion for making a difference in the lives of the children and families who we serve in the San Francisco Bay Area. Employees find themselves surrounded by a diverse and extraordinary group of dedicated professionals, in welcoming environments characterized by whole-person care, open communication, creative support and a commitment to growth, healing and improving each day. Edgewood’s successes come from our employees and the positive results they help create for children and families. When you join Edgewood, you join a culture of purpose and belonging, where your growth is a priority, your identity is embraced, and the work you do matters.
Position Summary
The Up-night Counselor is responsible for the provision of direct client services and care coordination for assigned youth and families within a designated program.
Counselor Levels
Counselor 1 -Core Competencies and Tasks
- Partners with the treatment team members in the assessment, development, implementation and evaluation of Individualized treatment and care plans
- Coordination and facilitation skills
- Case management, mentoring, and coaching skills
- Develops, maintains, and strengthens partnerships
- Generates reports both verbally and in writing
- Maintains physical environment (duties include, but are not limited to, cleaning and organizing the classroom/cottage, reporting safety issues to facilities, doing and sorting laundry, etc.)
- Seeks support and guidance from senior counselors
- Adheres to agency protocols (call out protocol, medication protocol, SIR protocol, training plan, etc.)
- Meets program documentation standard (including increase in standard when taking OT shifts)
Counselor 2 - Core Competencies and Tasks
- Meeting and exceeding all areas of Cl category
- Implements program structure
- Strong problem-solving skills and is solution focused
- Develops and implements positive programming opportunities for clients
- Leads, facilitates, and manages small groups
- Meets program documentation standard (including increase in standard when taking OT shifts)
- Contributes positively to creating a healing-centered, welcoming, anti-racist, LGBTQ+ affirming team and organization.
- Demonstrates cultural competency, humility, and sensitivity treating youth, families, and colleagues with dignity and respect.
Core Competencies
- Employee adheres to basic expectations and essential job duties/functions as outlined in their individual job description.
- Provides counseling and behavioral interventions, guidance, skills building and support in accordance with each client’s individualized treatment plan and the program’s treatment philosophy and model.
- While under the counselor’s care, maintains supervision of clients at all times to ensure their safety and well-being.
- Contributes to organization-wide quality management and improvement efforts by consistently providing the highest quality professional interventions, fulfilling all documentation requirements, and proactively seeking ways to enhance the quality of services and surpass minimum required standards.
Applied Knowledge, Skills, and Abilities
- Ability to physically hold and/or restrain children, following "Handle with Care" principles and techniques.
- Must apply for, or possess, a National Provider Identification (NPI) Number within one week of date of hire.
- Must be 21 years of age or older.
- Valid California Driver's License or able to obtain one.
- Ability to communicate verbally, in supervision, meetings, and with members of the team.
- Demonstrated written proficiency.
- Work experience in a residential, school day care or child centered agency with focus on children with special needs preferred.
- Ability to develop, cultivate and adapt to the diverse cultural backgrounds of our clients.
- Ability to work collaboratively in a team approach.
- Thinks independently and can make informed decisions when needed
Professional Field

