Brief Description

Vitalant is in search of a dedicated Manager of Donor Care committed to making a positive impact.? If you are customer-focused and results-driven to help others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead – together.

Your impact as a Donor Care Manager is vital. Supporting Vitalant’s life-saving mission involves managing the daily operations of the Donor Care department, optimizing team efficiency, productivity, engagement, and performance. You will strategically implement policies, procedures, and goals to ensure the successful achievement of collection targets and budget adherence.

What To Expect

Schedule: Monday-Friday (occasional weekends)

Our comprehensive total rewards support you, your family, and your future with:

• Medical, dental, and vision insurance
• 401K + 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks
  
  

As a Manager You’ll Get To

• Hire, train, manage and assess the performance of collections staff and supervisors, ensuring consistent achievement of departmental goals.
• Efficiently organize activities, schedules, and workflows for assigned staff and management, optimizing the use of personnel, equipment and facilities.
• Collaborate in planning, organization, preparation, and administration of the department budget.
• Work closely with Donor recruitment, Laboratory and Hospital Service Leadership to address issues related to collection and recruitment.
• Contribute to planning in relevant to collections, including draws, staffing, and equipment/facilities expenditures.
• Report and resolve deviations within the department promptly.
  
  

Requirements

• Bachelor’s degree in a directly related field
• Three years previous healthcare related experience Required
• Two years supervisory experience Required
  

OR

• High School Diploma/GED
• Five years previous healthcare related experience required
• Four years supervisory experience required
• Successful completion of supervisory training programs Required
• Must possess knowledge of general business and management practices required
• Valid Drivers License
• Able to lift 40lbs
  

Summary

About Us

Vitalant is one of the nation’s largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.

Vitalant is committed to fostering an inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. We create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.

EEO/Disabled/Veterans

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Careers@vitalant.org to let us know the nature of your request.

For more EEO information about applicant rights click here