Position Overview: We are seeking a dedicated and compassionate Care Management Specialist to join our team. In this role, you will play a pivotal role in ensuring the effective coordination and delivery of social services, discharge planning, and care management for patients. You will actively participate in patient transitions, interdisciplinary team discussions, and quality improvement initiatives to promote the best outcomes for patients and their families.

• Department: Care Management
• Shift: 19:00 - 07:30 (Night Shift)
• Schedule: 5 days, 8-hour shifts (Sunday, Monday, Tuesday or Monday, Tuesday, Wednesday)
• Hours Per Week: 36 hours

Key Responsibilities:

• ssist in discharge planning, develop and implement social care plans, and conduct resident assessments.
• Complete administrative tasks such as medical forms, reports, evaluations, charting, and transportation arrangements.
• Collaborate with interdisciplinary teams by actively participating in meetings to address patient needs.
• Facilitate safe and effective patient transitions for discharge, maintaining open communication with patients and their families regarding progress and plans.
• Provide patients and families with information on Medicare/Medicaid and other financial assistance programs.
• Offer consultation to staff to address patient and family psychosocial concerns, discharge planning, and placement after SNU/ARU.
• Maintain a thorough understanding of regulations governing SNU and ARU operations.
• Demonstrate autonomy, professional judgment, and reliability in decision-making processes.
• Prepare written and oral reports on social service programs and contribute to grievance tracking and reporting activities.
• Support the implementation and evaluation of quality improvement programs for SNU/ARU.
• Uphold department confidentiality and comply with HIPAA regulations at all times.
• Deliver age-specific and competent patient care by interpreting relevant data and making informed decisions regarding procedures and treatments.
• Contribute to personal and professional growth through active participation in training and educational programs.
• dhere to organizational policies, promoting safety and identifying potential workplace risks.
• Perform additional responsibilities as assigned by supervisors or department heads.

Requirements:

• Experience: Minimum of 3 years in a similar care management or social services role.
• Strong understanding of patient discharge planning, care transitions, and financial assistance programs.
• Knowledge of rules and regulations for SNU and ARU operations.
• Exceptional communication and interpersonal skills to collaborate effectively with teams and patients.
• Flexibility to adapt to the varying needs of patients and their families.
• Demonstrates autonomy, critical thinking, and reliability in performing job responsibilities.