About Job

Full job description

Interested in making a difference in your community while building a career? Join our team as a Bilingual Housing Case Manager!

The Bilingual Housing Case Manager provides direct case management services to individuals and families who are homeless or at risk of becoming homeless, focusing on helping them achieve housing stability. We use Housing First, Harm-Reduction and Trauma-Informed models of case management that is client driven, solution focused and facilitates change and movement toward self-sufficiency. We frequently provide support to households living with mental health conditions and/or substance use disorders. Specific duties may include, but are not limited to home visits, intakes, the tracking of services, and assisting in program development. This position is full-time in the office or in the field working with clients.

This position offers three different full-time schedule options after introductory training period including:

Standard: Monday-Friday 8am-5pm (8 hrs)
Flex: Monday-Thursday 7:30-5pm (9 hrs), Friday 8am-12pm (4 hours)
Compressed: Four 10 hour shifts 7am-5:30pm, with Mondays or Fridays off

This position starts between $22.50-$25.50 per hour dependent on experience. Annual increases provided (dependent on funding and performance).

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

1. Provides homeless housing related case management services using the Family Development Model to
families participating in homeless housing programs.
2. Conducts intakes and provides assessments.
3. Maintains confidential case notes on each individual or family client in a timely manner.
4. Develops and maintains cooperative working relationship with other agencies and service providers.
5. Serves as link between client and resources.
6. Provides reporting and tracking information for data management systems.
7. Determines client eligibility for homeless housing services.
8. Ensures that all federal, state, agency and/or funder guidelines are met.
9. Assists in program development work.

OTHER RESPONSIBILITIES:

1. Attends staff trainings and meetings as required.

2. Obtains and maintains Family Development Certification.

3. Other related duties as assigned.

EDUCATION AND EXPERIENCE

1. Case management experience in a social service setting OR Bachelor’s degree in Human Services, Psychology, Sociology, or another related field.
2. Bilingual skills required. Must speak and read with fluency and proficiency in Spanish/English.
3. Experience working with persons living with mental illness preferred
4. Experience working with persons experiencing homelessness preferred.
5. Knowledge of signs/symptoms of substance use disorder and experience working with persons with SUD preferred.

SPECIAL REQUIREMENTS

Valid Washington State Driver’s License by time of hire.
Driving abstract must be submitted upon request and must be eligible to drive under Opportunity Council’s policy for duration of employment.

Remote Work: Job is on site, not eligible for remote work.

Essential Employee: No

Working Conditions: Work is generally performed in a fast–paced office environment with frequent interruptions and occasional crisis situations. Frequently requires travel within the agency’s service areas for community resource networking, meetings, special workshops, speaking engagements, landlord contacts, and other job-related professional activities.

Benefits@Opportunity Council

Opportunity Council offers the following benefits to eligible employees:

Paid time off earned on an accrual basis (vacation, sick, personal holidays)
Paid time off for wellness needs
Employer-paid holidays (13 in 2023)
Employer-paid HDHP and low-cost traditional health care options
HSA and FSA, subject to plan terms
Eligibility for Critical Illness coverage
403(b) retirement plan (5% employer contribution)
Eligibility for health coverage for legal dependents
Eligibility for employee/family dental and vision coverage
Voluntary benefits such as life insurance, long-term disability, long-term care and personal legal services

Opportunity Council is a private, non-profit Community Action Agency serving homeless and low-income families and individuals. Our mission is to help people improve their lives through education, support, and direct assistance while advocating for just and equitable communities. For over 50 years we have offered a broad scope of services that range from addressing immediate and crisis-oriented needs (food, emergency shelter, eviction-prevention) to longer-term programs that promote self-sufficiency in our community (early childhood education, home weatherization). For more details, please visit our website at https://www.oppco.org.