Information Technology Business Analyst II

State of Vermont Department of Mental Health • Waterbury, VT, US, Waterbury, US • 23h ago

Overview

The Agency of Digital Services (ADS) Enterprise Project Management Office (EPMO) is seeking a skilled and collaborative Business Analyst II to join our team. In this role, you will serve as a vital bridge between business stakeholders and technical teams, driving the delivery of customer-centric solutions across state initiatives. The ideal candidate possesses an advanced focus on mastering customer needs, balancing complex stakeholder requirements, and optimizing work processes for continuous improvement. Functioning at an intermediate to advanced proficiency level across key thought and results-oriented competencies, you will be responsible for breaking down organizational objectives into actionable initiatives, managing analysis risks, and introducing innovative, structured approaches to problem-solving. This is an excellent opportunity for a data-driven professional looking to apply advanced business analysis frameworks within a dynamic government agency setting.

Strong health insurance benefits, a pension plan, a deferred compensation plan, and reimbursement for continuing education are just a few of the benefits of working for the State of Vermont. We have a standard work schedule of Monday through Friday, 7:45am-4:30pm.

As an IT Business Analyst, you will help enable positive change by defining and modeling processes and requirements within the context of formal projects and identify and apply appropriate business analysis tools and methods throughout the project lifecycle to support achieving business objectives and benefits.

Other examples of work include:

Gathering user requirements via interviews, workshops, site visits, and other methods.
Work with stakeholders and project team to prioritize collected requirements.
Analyze and verify requirements for applicability, consistency, completeness, and conformity to standards.
Manage and track the status of requirements throughout the project lifecycle.
Create process models, specifications, and other diagrams.
Identify and document business rules.
Communicate changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood.

The ideal candidate is self-motivated, able to work under pressure to meet deadlines, is very customer-service oriented, and has excellent verbal and written communication skills. The candidate has some experience in the use of MS Visio as well as project and software development tools such as Azure DevOps or Jira. He/she brings a foundational understanding of business analysis standards as defined by the International Institute of Business Analysis (IIBA), as well as the Agile Manifesto and scrum techniques, and has experience successfully applying those standards in a variety of project frameworks. Preference will be given to candidates who hold one or more IIBA Certifications.

A fingerprinted background check may be required.

As of July 12, 2026, the step 1 rate for pay grade 24 will be $29.73 per hour and the step 15 rate will be $46.49 per hour.

Who May Apply

This position, Information Technology Business Analyst II (Job Requisition #55163), is open to all State employees and external applicants.

If you would like more information about this position, please contact Burgandy.Webster@vermont.gov.

Resumes will not be accepted via e-mail. You must apply online to be considered.

Please note that multiple positions in the same work location may be filled from this job posting.

Environmental Factors

Duties are performed largely in a standard office setting. The role involves intensive interaction with departmental officials who may advocate strongly for their programs. Implementation of recommendations may be difficult because of competing interests and limited resources. Rapid response in the face of tight deadlines may be necessary. Evening and weekend duty, although rare, may be anticipated.

Minimum Qualifications

Three (3) years or more of Business Analysis experience at a professional level.

Preferred Qualifications

CCBA/CBAP certification.

Bachelor's or Associate's degree in an IT-related subject.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

80% State paid medical premium and a dental plan at no cost for employees and their families
Work/Life balance: 11 paid holidays each year and a generous leave plan
State Paid Family and Medical Leave Insurance (FMLI)
Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
Tuition Reimbursement
Flexible spending healthcare and childcare reimbursement accounts
Low cost group life insurance
Incentive-based Wellness Program
Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

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