Service Coordinator

Light Soda on Tap is searching for a Service Coordinator that likes working with customers in a dynamic environment.

The ideal candidate has an upbeat attitude, enjoys working in a fast-paced environment, is a problem solver and has top-notch organizational skills. This position will work closely with customers, our technicians and sales representatives.

Responsibilities include:

· Schedule service calls

· Answer multi-line phone system

· Communicate with customers, technicians, and salespeople

· Process parts orders

· Generate reports

· Help with misc. administrative tasks

Qualifications:

· 2-3 years’ previous service call/dispatching experience and/or customer service experience a plus (but we'll train the right candidate!)

· Proven ability to multi-task and work in fast-paced environments while maintaining accuracy

· Problem solver

· Ability to calmly handle stressful situations

· High attention to detail and strong organizational skills

· Computer and customer service skills

· Must have strong written and verbal communication skills

· Must know how to use email, Microsoft Word and Excel

· Previous admin experience is a plus +

· Bi-lingual is a plus+

If you are friendly, enjoy helping others, and benefit from being part of a successful team, we want to talk with you! This position has potential for growth and expanding career opportunities. As a team member at Light Soda, you will receive a benefits package which includes 100% company paid coverage on Kaiser Health Plan.

Job Type: Full-time

Pay: $30.00 - $38.00 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Work Location: In person