LTSS Service Care Manager

Position Title: LTSS Service Care Manager

Hours: M-F 8:00am – 5pm

Pay Rate: $32/hr

Location: Field based Port Richey/New Port Richey, Hudson, and Holiday City FL

Requirements:

· 2+ years Field case management experience

· Experience with High volume caseload (50+ cases)

· Experience with electronic medical records

· Strong computer skills – MS office

· Bachelor’s Degree

· Valid Driver’s License

· Bilingual in Spanish

Job Description:

Position Purpose: Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

Responsibilities:

· Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care

· Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members

· Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans

· Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs

· Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met

· Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators

· May perform home and/or other site visits to assess member’s needs and collaborate with healthcare providers and partners

· Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits

· Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner

· Performs other duties as assigned

· Complies with all policies and standards

#INDML

Pay: $32.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Application Question(s):

• Do you currently reside in Port Richey/New Port Richey, Hudson, or Holiday City FL?

Education:

• Bachelor's (Required)

Experience:

• Field case management : 2 years (Required)
• High volume caseload (50+ cases): 1 year (Required)
• electronic medical records : 1 year (Required)

Language:

• Spanish (Required)

License/Certification:

• Drivers license (Required)

Work Location: On the road