AC&F

Client Care Coordinator

Agape Child & Family Services

place Memphis, 37501

apartment

Telehealth, Remote Only

person_outline

Other Behavioral, Mental, or Healthcare Field

work_outline

Internship

local_atm $24 - $29/hr

Agape Child & Family Services has a current opening for a Client Care Coordinator. This position provides direct communication and coordination support to individuals and families engaged with Agape programs. The role focuses on assisting with service coordination, participant communication, follow-ups, and ensuring a positive and organized client experience.This is a fully remote, entry-level part-time position designed for individuals who are compassionate, organized, and strong in communication.The role supports consistent and professional client interaction across Agape’s family and community service programs.Key ResponsibilitiesClient Support & Coordination• Assist individuals and families with general program-related inquiries• Provide clear and professional information about available services• Support coordination of participant needs and service connections• Help ensure clients are guided through appropriate next stepsCommunication & Follow-Up• Respond to routine client messages via phone, email, or virtual platforms• Conduct follow-ups to support engagement and service continuity• Maintain accurate communication records and updates• Ensure timely and professional responses to client needsAdministrative Support• Maintain organized client records and documentation• Assist with data entry and system updates• Support preparation of basic client summaries and reports• Ensure accuracy and confidentiality in all recordsCoordination Support• Assist with scheduling appointments and program-related sessions• Support internal coordination between staff and client services• Help track participant engagement and service progress• Participate in virtual team meetings and training sessionsEXPERIENCEMinimum Requirements:• High school diploma or equivalent requiredExperience Level:• Entry-level position (no prior experience required)Training:• Paid training provided upon onboardingPreferred (not required):• Experience in customer service, client support, healthcare support, nonprofit services, or administrative coordinationJOB TYPEPart-time20–29 hours per weekMonday–FridayFlexible scheduling availableREMOTE ONLY (United States & Canada applicants only)COMPENSATION$24 – $29 per hourOpportunity for full-time transition based on performance and organizational needs.BENEFITS• Paid Training• Flexible Remote Schedule • Professional Development Opportunities• Career Growth Opportunity (Part-Time → Full-Time)CORE VALUESValuing Others | Openness | Interconnectedness | Communication | Empathy | Mission-Driven Impact