Northpointe Council is seeking a dedicated and compassionate Counselor Assistant to join our team at the First Step Center, a residential treatment facility. This full-time position is ideal for individuals with experience or a strong interest in the substance use disorder field who want to make a difference in the lives of others.
A shift differential of an additional $2.00 per hour applies to any hours worked between 7pm and 7am
Schedule: 3:00 PM – 11:00 PM | Includes Every Other Weekend. MUST BE ABLE TO WORK EVERY OTHER WEEKEND
Job Summary:
The Counselor Assistant provides direct client services, including monitoring behavior, supporting daily activities, facilitating participation in recovery programs, transporting clients, and assisting with admissions, documentation, and care planning.
Key Responsibilities:
- Monitor client behavior and safety during all activities, including group sessions, meals, chores, recreation, and external appointments
- Conduct room checks and ensure accountability for all clients
- Support clients in completing program activities, developing time management and hygiene skills, and attending sobriety support meetings
- Transport clients to approved destinations and assist with safe transfer when needed
- Orient new clients to the facility and assist with admission paperwork and personal belongings
- Complete initial assessments and recovery care plans
- Provide support with documentation, filing, discharge preparation, and other administrative tasks
- Comply with all agency policies and attend required trainings and meetings
Qualifications:
- Minimum Education: High School Diploma
- Preferred: Associate’s degree and/or CASAC-T; coursework in substance use disorders
- Experience: At least 1 year of relevant paid or internship experience
- License: Valid New York State Driver’s License required
Benefits include:
- 35-hour full time work week
- 10 paid holidays + 2 Floating Holidays
- Vacation: 10 days first year, 15 days after 1 year
- Sick time: 63 hours per year
- Personal time: 21 hours per year
- Company paid life insurance
- 403b with up to 7% contribution upon qualification
- Health Insurance: Independent Health choice of 2 policies
- Guardian Dental, Vision
- FSA Flexible Spending account
- HRA Health Reimbursement account
- Professional development assistance
- EAP Employee Assistance Program
Northpointe Council, Inc complies with all State and Federal Labor Standards & Guidelines including, but not limited to:
FMLA: Family and Medical Leave Act | U.S. Department of Labor (dol.gov)
EEOC Home | U.S. Equal Employment Opportunity Commission (eeoc.gov)
EPPA: Employee Polygraph Protection Act | U.S. Department of Labor (dol.gov)
USERRA: Know Your Rights | U.S. Department of Labor (dol.gov)
Job Type: Full-time
Pay: $18.19 - $22.22 per hour
Benefits:
- 403(b)
- AD&D insurance
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Professional development assistance
- Referral program
- Vision insurance
Ability to Commute:
- Niagara Falls, NY 14303 (Required)
Ability to Relocate:
- Niagara Falls, NY 14303: Relocate before starting work (Required)
Work Location: In person
Professional Field
Counseling
Other Behavioral, Mental, or Healthcare Field

