Care Coordinator/HR Generalist

Brooklyn, NY
Home Care Services Agency

Home Care Service Agency, a busy and growing home care agency in the heart of Brooklyn, is seeking a Bilingual (Spanish-speaking) Care Coordinator / Human Resources Generalist. This dual role is ideal for a highly organized and detail-oriented professional who can effectively balance client care operations and HR responsibilities in a fast-paced environment.

Position Summary

This dual-role position supports both care coordination and human resources functions. The schedule is structured as follows:

• 3 days per week: Care Coordination
• 2 days per week: Human Resources

The ideal candidate is adaptable, proactive, and capable of managing multiple priorities while maintaining professionalism, accuracy, and confidentiality.

Essential Responsibilities

Care Coordination Duties (3 Days/Week)

• Monitor HHAExchange for missed visits, verifications, and scheduling conflicts
• Schedule and coordinate care services (HHA, PCA, RN)
• Maintain accurate documentation in HHAExchange
• Conduct client service calls and follow-ups
• Assist with staffing and care coordination needs
• Communicate with insurance companies as needed
• Advocate for client well-being and ensure continuity of care

Human Resources Duties (2 Days/Week)

• Support all employee-related HR functions
• Administer employee benefits and respond to inquiries
• Assist with employee relations and disciplinary processes
• Maintain accurate personnel files
• Ensure onboarding documentation is completed prior to start dates
• Conduct onboarding and HR processing
• Process employee separations and timely deactivation
• Monitor employee compliance (medicals, in-services, certifications)

Qualifications & Skills

• Fluent in Spanish and English (required)
• Prior experience in home care, healthcare, or HR preferred
• Experience with HHAExchange strongly preferred
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong organizational, multitasking, and problem-solving skills
• Excellent communication and customer service abilities
• Detail-oriented with strong data entry accuracy
• Team-oriented, flexible, and self-motivated
• Ability to handle confidential information with professionalism
• Maintain organized and accurate records
• Maintain a professional, positive, and respectful work environment
• Accept feedback and implement improvements

What We Offer

• Competitive salary
• Comprehensive benefits package
• Supportive leadership team
• Opportunity for growth within the organization

Pay: $25.00 - $29.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Experience:

• coordination & HR for a home care agency: 1 year (Required)

Language:

• Spanish (Required)

Ability to Commute:

• Brooklyn, NY 11204 (Required)

Work Location: In person