Community Liaison

Our Mission is to empower people on their journey to recovery, helping them achieve their goals, rediscover meaning and purpose in life, and reconnect with themselves and their communities. Our Vision is to revolutionize healthcare by pioneering innovative solutions that go beyond behavioral health, empowering people to thrive in the communities where they live, work, and play. Join a groundbreaking team at the forefront of Peer-Powered Support, empowering individuals on their journey through mental health and substance use challenges! Be part of something bigger—together, we can change lives and create lasting hope!

Position: Community Liaison

Job Type: Full-Time / Exempt

Shift Details: Monday - Friday; 8:00am - 5:00pm

Work Location: Crisis - Peoria Recovery Response Center (Retreat); Peoria, AZ

Salary/Hourly Wage: $55,000 - $65,000/annually

Specialties / Licenses or Certifications:

Summary of Job: The Community Liaison position is responsible for creating instrumental connections between Recovery Innovations and the communities we serve. The Community Liaison will cultivate strong relationships, advance the organization’s mission, and ensure effective communication between the community and Recovery Innovations.

Essential Duties and Responsibilities:

• Community Engagement:
• Serve as a liaison between the organization and the local community, cultivating positive relationships and maintaining a strong community presence.
• Partner with community members to understand their needs, challenges, and aspirations, and convey these insights to the organization to guide program development and improvements.
• Offer information and referrals to community members seeking help or resources, linking them with suitable services or programs both within and outside the organization.
• Plan and organize community events, workshops, and meetings to enhance community engagement, education, and awareness of available services.
• Compliance & Risk Management:
• Collect and maintain data on community demographics, concerns, and feedback to support informed decision-making.
• Understands and adheres to Recovery Innovations compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• Keeps abreast of all federal and state regulations and laws and all Recovery Innovations policies and procedures as they presently exist and as they change or are modified.
• Cross Functional Collaboration:
• Work with local community organizations, government agencies, and stakeholders to identify opportunities for partnership and collaboration on community initiatives.
• Represent community needs and concerns within the organization, ensuring that their voices are heard and factored into decision-making processes.
• Facilitate clear and accessible communication between the organization and community members, providing information, updates, and resources effectively.
• Additional Duties:
• Travel as needed
• Performs other related duties assigned.
  

As an innovative leader in behavioral health care, we are committed to supporting our teams through a comprehensive benefits package. This includes competitive health, dental, and vision insurance, as well as access to mental health resources and wellness programs. We offer a strong retirement plan with company matching and generous paid time off to support work-life balance. In addition, we provide ongoing opportunities for professional development and training to help you advance in your career. We value the contributions of our team members and are dedicated to fostering a supportive, inclusive environment where you can thrive both personally and professionally.

Job Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Education/Licenses:
• Bachelor’s Degree from an accredited school in the area, such as social work, community development, public relations, or a related discipline, is preferred but not always required. Relevant work experience may be considered in lieu of a degree.
• Experience:
• Minimum of three (3) years of progressive community partnership experience.
• Skills:
• Demonstrated ability to build and sustain strong, trust-based relationships across diverse stakeholders and community partners.
• Experience representing an organization in community meetings, coalitions, and public-facing events.
• Ability to identify community needs, service gaps, and opportunities for collaboration.
• Strong verbal, written communication skills with the ability to deliver presentations, facilitate discussions, and engage diverse audiences.
• Ability to clearly and effectively communicate complex behavioral health concepts to a variety of stakeholders.
• Experience supporting outreach, education, or marketing initiatives through storytelling and community-centered messaging.
• Ability to think strategically and align outreach efforts with organizational goals, including referral growth and community impact.
• Proven ability to collaborate cross-functionally with internal teams to support shared outcomes.
• Strong organizational and time management skills with the ability to manage multiple initiatives simultaneously.
• Commitment to trauma-informed, recovery-oriented, and person-centered care principles.
• Ability to advocate for equitable access to behavioral health services and support community-informed solutions.
• Demonstrated ability to navigate and collaborate within local, state, or regional government systems, including participation in public meetings, coalitions, or advisory groups.
• Understanding of behavioral health policy, funding streams, and public health initiatives, with the ability to effectively represent organizational priorities and community needs.
• Excellent computer skills that translate to proficiency in Microsoft 360 and ability to gather extensive research for organizational initiatives.
• Ability to pay close attention to detail.
• Ability to problem solve.
• Effective listening skills.
• Excellent documentation skills.

• Driving Requirements:
• If driving is required for this position, must meet all requirements outlined in Recovery Innovations driving policy.
• If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.
• Miscellaneous Requirement(s):
• Must be 18 years or older
• Ability to travel based on business need
• Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism.
• We are a Second-Chance Employer
• Must be able to pass a seven-year background check.
• Must be able to pass substance abuse testing and/or tuberculous testing (if applicable).
• Must be able to pass education verification check.
• Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier (if driving is required for this position).
  

May include work close to the eyes and substantial motions of the wrist, hands, and/or fingers. Frequent sitting, standing, walking, handling, finger dexterity; eye-hand-foot coordination, use of corrected vision; color vision; use of auditory senses. May be required to lift up to twenty (20) pounds.

Work Environment

May work in an office environment or behavioral health facility. May have contact with individuals who are agitated and/or confused.

ADDENDUM – Arizona

Education

Licensure

Certification

Misc. Requirement

Must be 21 years or older

ADDENDUM – Louisiana

Education

Licensure

Certification

Misc. Requirement

Must be 24 years or older

Recovery Innovations is committed to providing equal employment opportunities to all individuals. Our hiring practices are based on merit, qualifications, and abilities. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. We strive to create a workplace where every employee feels valued and respected.

Recovery Innovations is a second chance employer and we evaluate all qualified applicants fairly, including those with criminal histories, in accordance with legal and funder requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed above may vary depending on the nature of your employment with Recovery Innovations.

The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Recovery Innovations compensation decisions are dependent on the facts and circumstances of each case.