Virtual Care Coordinator - VCC 26-04278

Job Title: Virtual Care Coordinator
Location: New York, NY
Duration: 13 Weeks
Schedule: 37.5 hours/week (5x7.5-hour shifts)

Job Summary:

The Virtual Care Coordinator supports telehealth and remote patient monitoring services within a virtual care environment. This role ensures safe, efficient, and high-quality patient care while coordinating between clinical teams, leadership, and technology platforms.

Key Responsibilities:

• Monitor virtual patient care activities to ensure patient safety and clinical effectiveness
• Collaborate on development and implementation of telehealth workflows, policies, and best practices
• Conduct quality assurance reviews and analyze performance metrics for virtual care programs
• Provide real-time technical and clinical support for telehealth and remote monitoring systems
• Monitor patient status and escalate clinical concerns to appropriate care teams
• Coordinate telehealth consults, follow-ups, and remote monitoring assignments
• Train staff on telehealth workflows, systems, and documentation standards
• Maintain accurate documentation of patient observations, interventions, and safety events
• Serve as liaison between clinical teams, IT, and telehealth vendors
• Support reporting, program development, and continuous quality improvement initiatives

Required Experience:

• Minimum 3 years of direct patient care experience
• Minimum 2 years of telehealth or remote patient monitoring experience
• Experience with EMR systems (Epic preferred)
• Strong knowledge of HIPAA compliance and patient privacy standards

Required Skills:

• Strong communication and interpersonal skills
• Excellent problem-solving and multitasking abilities
• Ability to navigate multiple technology platforms
• High attention to detail and organizational skills
• Ability to work in a fast-paced virtual care environment

Education (Preferred):

• Associate or Bachelor’s degree in a health-related field

For more details reach at jknox@navitashealth.com or Call / Text at 732-791-4827