Greyhound Housing Care Manager

The Empowerment Program

place Commerce City, 80022

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Counseling, Social Work, Other Behavioral, Mental, or Healthcare Field

local_atm $27880 - $27880 yearly

Job Title: Greyhound PSH Case ManagerLocation: Denver, CO (Greyhound Site)Status: Full-Time, Non-ExemptNote: Unless they hold a clinical license (LCSW/LPC) and meet the "Professional" exemption criteria.Salary Range: $58,000 – $68,000 per year ($27.88 – $32.69/hr)Position SummaryThe PSH Case Manager provides intensive, participant-led services to 50 residents within the Greyhound permanent supportive housing community. This role is strictly service-oriented; you will act as a bridge between residents and community resources while helping them maintain housing stability. You will not handle rent collection, leasing, or building maintenance, allowing for a pure clinical and advocacy-based relationship with residents.Essential Duties & ResponsibilitiesCase Coordination: Maintain a caseload of up to 50 residents, providing individualized support plans focused on housing retention, health, and wellness.Housing Navigation & Stability: Assist residents in understanding their lease obligations and navigating conflicts with property management to prevent evictions.Medicaid-Reimbursable Services: Provide and document "Tenancy Sustaining Services" (H2014) and "Targeted Case Management" (T1017) in accordance with Colorado Health First (Medicaid) standards.Documentation: Maintain high-quality clinical notes that meet the "medical necessity" requirements for Medicaid billing and HUD reporting.Resource Connection: Facilitate referrals for mental health, substance use treatment, primary care, and disability benefits (SSI/SSDI).Crisis Intervention: Provide de-escalation and crisis support within a Trauma-Informed Care framework.QualificationsRequiredEducation: Bachelor's degree in Social Work, Psychology, or a related Human Services field.Experience: Minimum 2 years of experience working with individuals experiencing chronic homelessness or dual diagnoses (mental health and substance use).Medicaid Literacy: Demonstrated ability to document services for Medicaid billing (specifically Colorado Fee-for-Service or MCE models).Values: Deep commitment to the Housing First and Harm Reduction philosophies.PreferredCertification: Qualified Behavioral Health Professional (QBHP) status in Colorado.System Knowledge: Proficiency in HMIS (Homeless Management Information System) and Medicaid billing portals (e.g., Gainwell).Specialized Training: SOAR certification (SSI/SSDI Outreach, Access, and Recovery).The Empowerment Program is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, disability, gender identity or Veteran status