Summary
Responsible for management of authorizations and patient responsibility required by insurance companies for radiological procedures, prescriptions and injections.
SPANISH SPEAKING A PLUS
Duties and Responsibilities
- Manages and processes radiology, prescription and injection authorizations.
- Calls insurance companies to obtain real-time DME benefits and assists patients with any questions or concerns they have regarding coverage details.
- Responsible for contacting patient and providing authorization information so they may schedule ordered procedure.
- Acts as liaison between insurance provider and patient.
- Documents all insurance related pre-certification information in the patient’s electronic chart.
- Answers incoming phone calls, schedules appointments and accurately relays patient messages to providers.
- Participates in staff and educational meetings.
· Perform other related duties as assigned.
Skills
- Team player attitude
- Organization
- Detail oriented
- Strong customer service
- Ability to multi-task
· Professionalism
· Time management
· Written and oral communication
· Word processing and internet software
Education and Experience
High school diploma or general education degree (GED) and one year related experience and/or training; or equivalent combination of education and experience.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands and reach with hands and arms.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
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