Hub Peer Support Specialist

Promise Resource Network is a nonprofit survivor-led organization that disrupts illness-based approaches to mental health and substance use by understanding the impacts of trauma and supporting healing, wellness, and recovery.

Core Responsibilities

Recovery Café Support

• Welcome and engage guests at the Recovery Café, creating a trauma-informed, non-judgmental environment.
• Facilitate or co-facilitate recovery circles, peer groups, or wellness activities as needed.
• Assist with operations of the Café including setup, cleanliness, and tracking member participation.
• Provide support to guests navigating recovery resources, including emotional support, goal-setting, and advocacy.
• Promote and maintain the principles of the Recovery Café model: radical hospitality, loving accountability, and community healing.

Harm Reduction & Outreach

• Support individuals who use substances with non-coercive, judgment-free care rooted in harm reduction principles.
• Assist with distribution of harm reduction supplies (e.g., naloxone, safer use kits) and provide education around safe use practices.
• Offer linkage to services including detox, MAT (Medication-Assisted Treatment), syringe services, housing, or mental health support.
• Engage in street outreach, tabling events, or community education efforts to build trust and reduce stigma around substance use and mental health.
• Track and report supply usage and engagement data in accordance with program requirements.

Peer Support Services

• Build authentic, mutual relationships based on shared experience, empathy, and respect.
• Provide one-on-one peer support focused on self-directed recovery goals, navigating systems, and building resilience.
• Model recovery and wellness through healthy boundaries, self-care, and hope.
• Collaborate with other peer staff and clinicians to ensure holistic, person-centered care.
• Maintain documentation and data entry as required by PRN policy and funding sources.

Qualifications

• Must identify as a person with lived experience of recovery from substance use, mental health challenges, or both.
• Certified Peer Support Specialist (CPSS) in North Carolina
• Demonstrated understanding of harm reduction, recovery models (including non-abstinence pathways), and trauma-informed care.
• Ability to relate effectively with individuals from diverse backgrounds, especially people experiencing homelessness, incarceration, poverty, or active substance use.
• Excellent communication, de-escalation, and active listening skills.
• Commitment to equity, justice, and community-based solutions.
• Bilingual candidates and individuals with past experience in harm reduction, outreach, or Recovery Cafés are strongly encouraged to apply.

Work Environment

• This position requires flexibility to work some evenings, weekends, and outreach shifts.
• Work is performed in a variety of settings including PRN’s Recovery Hub, community locations, and outdoors.
• Must be comfortable with occasional exposure to overdose risk situations, individuals in crisis, and other high-stress environments — with strong staff support and supervision available.

What We Offer

• A values-driven, peer-led culture that centers community healing and lived experience.
• Ongoing training and professional development opportunities.
• Supportive team environment with room for creativity and leadership.
• Competitive compensation and benefits package (based on FT/PT status).