Community Relations Counselor

Hiring: Community Relations Counselor (Hourly $25–$30)

If you’re friendly, driven, and love connecting with people , this might be your perfect role. You’ll support our Marketing & Sales Director by focusing on building referral relationships, attending events, and helping families discover a community they’ll love. This position is responsible for executing on our referral development plan and reporting weekly referrals and tracking results.

We are seeking a Outreach Coordinator to drive lead generation, strengthen community relationships, and enhance our digital and brand presence across multiple channels. This role blends community outreach, event coordination, and hands-on marketing execution, including social media strategy, content creation, customer engagement, and sales team support.

Pay: $25.00 /hour

Schedule: Full-time

Benefits:

• 401(k) with company match
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Referral program
• Vision insurance

What You'll Do:

Referral Development & Lead Generation

• Work closely with the Director of Marketing & Sales to plan and execute referral lead-generation activities that produce qualified inquiries and move-ins.
• Maintain strong relationships with referral sources through consistent outreach and follow-up.

Tracking & CRM Excellence

• Complete paperwork and enter accurate data in the lead management system daily .
• Report weekly on referral development plan activities and track outcomes.

Competitive Awareness & Events

• Stay up-to-date on competitors (strengths/weaknesses) and help address objections proactively.
• Participate in in-house marketing events and help generate resident/prospect referrals.
• Actively participate in community outreach efforts.

Networking & Outreach Activities

You’ll represent our community through:

• One-on-one appointments
• Luncheon meetings/presentations
• Industry networking meetings
• Expos/conferences (attend/sponsor)
• Cold calls / drop-by visits
• Off-site educational presentations
• Public relations opportunities
• Consistent follow-up with all networking contacts

Qualifications:

• College degree in sales, marketing, or business preferred
• Experience in marketing, sales, or outreach (senior living a plus!)
• Strong communication and relationship-building skills
• Comfortable with social media, content creation, and basic design (Canva or similar)
• Organized, self-motivated, and enjoys being out in the community

If you love connecting with people, getting creative, and making an impact, we’d love to hear from you!

EEO Employer