Experienced Client Care Coordinator (Veterinary Reception)

Client Care Coordinator (Veterinary Reception)
Elliott Bay Animal Hospital – Seattle, WA

Elliott Bay Animal Hospital is looking for a full-time or part-time Client Care Coordinator with prior veterinary reception experience to join our team.

We’re a busy, team-oriented hospital that values collaboration, respect, and providing high-quality care to both our patients and their people. Our client care team plays a vital role in creating a positive experience from the moment a client walks through the door to the time they leave.

What you’ll do

As a Client Care Coordinator, you’ll be the first and last impression of the hospital. You’ll help keep the day running smoothly while supporting both clients and the medical team.

A typical day includes:

• Scheduling and confirming appointments
• Greeting clients and managing patient intake and discharge
• Answering multiple phone lines and responding to client questions
• Scanning and linking documents into the medical record
• Documenting information accurately and thoroughly
• Supporting the pharmacy and treatment teams as needed

This role requires strong communication, attention to detail, and the ability to stay organized in a fast-paced environment with frequent interruptions.

What we’re looking for

• Previous veterinary reception experience required
• Strong customer service and communication skills
• Ability to multitask and prioritize throughout the day
• A team-oriented mindset and willingness to jump in where needed
• Comfort working in a busy, dynamic environment

Why you’ll love working here

• Supportive doctors who value their team
• A collaborative and respectful work environment
• Opportunities for growth, including potential leadership roles
• A team that truly enjoys working together

Schedule

• Three or Four-day work week (Monday–Friday)
• Flexibility to work occasional Saturdays if scheduling needs change

Physical requirements

• Ability to lift 40 pounds
• Ability to stand and be active for extended periods (9–10 hour shifts)

Benefits

• Competitive hourly pay: $21.50–$24.00/hour, depending on experience
• Medical, dental, and vision insurance
• Paid vacation (full-time) and sick time (all employees)
• Employee Assistance Program (EAP)
• Veterinary discounts
• Public transit benefit
• 401(k) with employer match (after introductory period)
• Referral bonus

If you’re looking for a role where your work truly matters and you’re supported by a strong team, we’d love to hear from you.

Please apply with a resume.

Job Types: Full-time, Part-time

Pay: $21.50 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Seattle, WA 98119 (Required)

Ability to Relocate:

• Seattle, WA 98119: Relocate before starting work (Required)

Work Location: In person