Intake Coordinator, Patient Access

Hinds LifeCare, one of the most well-known and well-respected nonprofit agencies in California’s Central Valley and a pioneer in the practice of hospice and palliative care, is seeking an Intake Coordinator, Patient Access to join our team.

As a member of the interdisciplinary team, the Intake Coordinator, under the direction of the Intake Clinical Supervisor, is responsible for coordinating all aspects of the patient intake process, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and initiates the insurance verification and authorization processes.

Why Hinds LifeCare:

A mission-driven organization and a pioneer in hospice care, Hinds LifeCare seeks to uphold the dignity and ease the suffering of the terminally ill while supporting their loved ones and those who are grieving. Our vision is to be recognized for excellence in compassionate end-of-life care and specialized grief support services, accessible to all. We provide a compassionate presence, pursue excellence, act ethically, professionally, and with hope.

As a member of the Hinds LifeCare team, you’ll be part of an organization with a long history of recognition for excellence and compassion. Hospice work in any position – from medical to clerical - can be demanding. But hospice work is rewarding, especially for a person with the dedication required to rise to the challenges of end-of-life care, regardless of the position they work.

Hinds LifeCare is Joint Commission accredited and was recently recognized by Fresno’s Marjaree Mason Center as its Leading Business for 2023.

• Compensation $22 - $24 hourly
• Generous benefits package, including:
  • Comprehensive health insurance (Medical, Dental, Vision)
  • Flexible Spending Account
  • 401(k) with employer match
  • Life/AD&D insurance
  • Employee Assistance Program
  • Credit Union membership
  • Paid Time Off (24.5 days per year for FT employees, based on 40-hour work week).
  • Professional Growth and Development Opportunities Clinical Ladders
  • State of the Art Simulation Lab
  • Paid Mileage

Qualifications include but are not limited to:

• Demonstrated ability to work with health team personnel
• Knowledge of medical terminology and medications with the ability to assimilate the organization’s policies
• One years’ experience in acute care facility or community health agency, prefer one-year hospice experience
• Must have a valid CA drivers license and a willingness to use personal vehicle in the course of employment
• Must show proof of automobile insurance, proof of current auto registration and acceptable driving record (no more than 3 points within a 36-month period)
• Ability to meet the physical demands of the job (i.e., Push, Pull, Lift/Carry 35 lbs.)
• Proficiency in word processing and software programs

If you are a person with the dedication, the compassion, the qualifications, and the skills required,

If you want to be part of a team that strives to provide the best in hospice and palliative care to the suffering and their loved ones,

Hinds LifeCare wants to hear from you!