GUILFORD COUNTY GOVERNMENTEmpower to thrive in a supported byTransparency & Communication | Equity & Inclusion | AccountabilityService & Outcomes Excellence | Our People MatterDescriptionNow hiring for both full-time and part-time Juvenile Counselor Technician positions!
We offer multiple schedule options to support department needs and candidate flexibility.New Hire Starting Base Pay as High as $48,447!(Up to $5400 could be added to base pay. Details listed below.) This does not include additional compensation for direct experience.IncentivesApplicants who have earned an Associates, Bachelors, or a job related Masters/equivalent Post-Graduate degree will receive an increase in pay. (An official transcript must be provided.)Base Pay for Education (based on a 12-hour shift)$43,047 = High School$44,847 = Associate's Degree$46,647 = Bachelor's Degree$48,447 = Related Master's Degree (Psychology, Sociology, Public Administration, Business Administration or Criminal Justice)NOTE: THIS POSITION DOES NOT ALLOW FOR REMOTE WORK OPPORTUNITIES.GENERAL STATEMENT OF DUTIESPerforms security and custody work in supervising juveniles in the County Juvenile Detention Center.DISTINGUISHING FEATURES OF THE CLASSEmployees in this class are responsible for carrying out assigned duties relative to the detention, security, and discipline of juveniles in accordance with rules and regulations. Employees supervise the daily activities associated with school, recreation, nutritional intake, and housekeeping of the juveniles. Work includes participating in the housekeeping, food service, and recreational activities that are planned for the Center. Employees encourage and support appropriate behaviors, attitudes and habits through cognitive-behavioral based counseling. Employees must have patience and use judgment and discretion in dealing with juveniles, family members, the Court system, and visitors. Work is performed under the supervision of the shift supervisor.Examples of DutiesDUTIES AND RESPONSIBILITIES
Essential Duties and Tasks

Admits Juvenile to detention center; interview juveniles to obtain necessary legal, health, and social information.
Explains and enforces policies and procedures of the Detention Center to detainees assigned to the center.
Plans and supervises activities of the detainees, including housekeeping and personal hygiene.
Prepares observation reports on individuals assigned to the Juvenile Detention Center.
Assists volunteers with activities that are planned for the juveniles.
Promotes positive behavior of juveniles by attempting to modify antisocial attitudes; discouraging undesirable habits, and encouraging worthwhile habits.
Searches juveniles and inspects housing for contraband.
Enforces rules and regulations for the safety, health, and protection of inmates.
May service as lead worker for interim periods of time.
Performs related work as assigned.

RECRUITMENT STANDARDS
Knowledge, Skills, and Abilities

Working knowledge of the attitudes, problems and behavior patterns of juveniles under restraint.
Working knowledge of the methods, procedures and practices of controlling and supervising juveniles confined to a detention center.
Ability to supervise and control juveniles individually and in groups and to work with youth with behavioral problems.
Ability to think and act quickly during emergencies.
Ability to follow oral and written instructions.
Ability to prepare standard reports.
Ability to counsel juveniles in appropriate behaviors, attitudes, and habits.

Typical QualificationsMinimum Qualifications20 years old, graduation from high school or GED. Plus the requirements by the NC CJ Education and Training Standards Commission, as defined by Title 12, Chapter 9 of the NC Administrative Code, by the statutory authority of GS 17C.Selected applicants must attend and successfully complete and pass the Juvenile Justice Officer Basic Training certification program. The certification requires three weeks to complete and is comprised of classroom and physically demanding training. This training is carried out at regional training centers and requires consecutive overnight stays.In addition, the selected candidate must:

Have or be able to obtain required documentation for certification as a Juvenile Justice Officer (i.e. a diploma).
Pass a Criminal Background check
Pass a Drug Screening test
Pass a Psychological test
Pass a Sexual Risk Screening test
Pass a Physical (to include Vision and Hearing)
Be a US citizen
Be at least 20 years of age
Have a valid driver's license

Supplemental InformationPhysical Demands and Work ConditionsMust be able to physically perform the basic life operational functions of standing, walking, fingering, grasping, talking, and repetitive motion.
Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Must possess the visual acuity to prepare and analyze data and figures, to transcribe, to do extensive reading, and to determine the accuracy, neatness, and thoroughness of the work assigned.Driving is Essential
Driving is an essential requirement of this position whether driving a County owned or personal vehicle to conduct county business. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.
If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.Special NoteThis generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with a physical abilities checklist which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions.Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.We are excited about the opportunity of having you as a prospective new employee!You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?Below are a few of the reasons why we love working for Guilford County.We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off.Employer contributes 5% into your 401(k) - no match required.Enrollment in the State Retirement Plan by contributing 6%.Longevity pay beginning at five years of service.We provide a $10,000 Life and AD&D benefit to eligible employees.Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.Voluntary Life, AD&D, Short-Term and Long-Term Disability.01Please select the highest level of education you have achieved:

No high school
High school or GED
Some college
Associate's degree
Bachelor's degree
Master's degree or higher

02If you have a degree, is the major field of study in Criminal Justice, Law Enforcement or a Human Services field?

Yes
No
I do not have a degree

03How many years of experience do you have working with juveniles preferable under controlled conditions? (*Must be identified under "Work Experience" on your application.)

Less than 2 years
2 to less than 4 years
More than 4 years

04Do you have at least six months of experience working in law enforcement, detention services or working with at risk youth (group homes)? (*Must be identified under "Work Experience" on your application.)

05As part of the application process for a Juvenile Counselor Technician position in the Guilford County Juvenile Detention Office, in order for your application to move forward in the hiring process, you are required to fill out the "Required Documents" such as the F3, and the Authorization of Release forms. Please click on the links below to complete the required documents.
Please click to access the F3 personal history form.
Do you understand this requirement?

06Do you have a current valid driver's license?

07This position requires 12-hour shifts, including weekends and holidays, as part of your regular schedule. Shift schedules may include 7 AM - 7 PM, 9 AM - 9 PM, or 7 PM - 7 AM, with potential overlap. By submitting your application, you acknowledge your willingness to work flexible hours, including weekends and holidays, as needed.

08Have you attached a conferred degree or an unofficial transcript to your application? Please note that an official transcript will be required no later than the date of hire. Failure to include the required documentation may result in delays to your application process.