Program Support Specialist (Student Counselor)

Job Category

Staff & Executive - Advising and Counseling

Overview

New Jersey's academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating universitywide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.

Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.

Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates.

Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.

Posting Summary

Rutgers School of Health Professions (SHP) is seeking a Program Support Specialist (Student Counselor) to work in the Dean's Office-Administration, Office of Enrollment Management.

Under the supervision of the Director of Student Success and EOF the Program Support Specialist will support the Office of Enrollment Management/Academic Success by providing academic, financial, and career advisement; along with personal counseling to students. The Program Support Specialist will assist in the development, coordination, and conducting of personal/career/and academic seminars and evaluates the delivery of seminars and services to students in addition to other duties as assigned within the Office of Enrollment Management.

Essential Duties and Responsibilities include the following:

• Assists the Office of Enrollment Management with various data collection and reporting with respect to the recruitment and retention of students.
• Will provide academic, career, financial, and personal counseling on an individual & group basis to students through individual counseling sessions or group sessions.
• Responsible for monitoring the academic progress of students through the use of monthly progress reports. Meets with students and provides feedback regarding academic performance and will document each counseling sessions.
• Responsible for maintaining student files and documents summary of counseling contacts on Counseling Contact forms. Sends counseling contact information to Staff Assistant for log completion of statistical reports.
• Will conduct weekly and monthly outreach activities to students that fall below a 3.0 grade point average, are not meeting academic action plan participation requirements, and any student who is in violation of the University's Code of Conduct policies.
• Tutor referrals and reports to Assistant Directors requests.
• Assists in recruiting and in the supervision of tutors and coordinates group and individual tutoring sessions. Will assess tutor regularly regarding student assistance and follow-up with students who tutor may deem as academically under-performing.
• Makes students aware of all required deadlines including: FAFSA deadlines and other financial aid requirements, registration, and graduation deadlines. Assists in providing information to students on financial aid matters including state and federal grants, financial aid, scholarships and loan programs.
• Assists in the coordination of all aspects of student success activities. Identify workshop topics and facilitators.
• Will assist in the coordination of topics to be presented during professional development workshops for student each month.
• Assists in the design and continuous updating of information in the Student Success webpage and CANVAS Shells.

FLSA: Exempt

Grade: 22S

Minimum Salary

61512.000

Mid Range Salary

73603.000

Maximum Salary

87239.000

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status: Full Time

Working Hours

37.5

Standard Hours: 37.50

Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

Union Description: HPAE 5094

Payroll Designation: PeopleSoft

Terms of Appointment: Staff - 12 month

Position Pension Eligibility: ABP

Minimum Education and Experience

• Master's Degree in Counseling, Student Personnel Services, or closely related field plus two (2) years of administrative experience (5 years preferred) in a government agency, university setting, or large business office with responsibility for office management, preparation of reports and budgets, etc.

Required Knowledge, Skills, and Abilities

• Must be proficient in computer applications as required by the department.
• Excellent communication and leadership skills, and the ability to function in a fast-paced; team oriented environment requirement.

Preferred Qualifications

• Experience working with disadvantaged students, student recruitment, and financial aid are desirable.
• Five (5) years of administrative experience preferred.

Physical Demands and Work Environment

PHYSICAL DEMANDS:

• Standing, sitting, walking, talking, and hearing.
• No special vision requirements.
• Must be able to lift or exert force up to ten (10) pounds.

WORK ENVIRONMENT:

• Office environment. Moderate Noise.

Special Conditions

• Work Hours: Monday through Friday 37.5 hours per week. 8:30am to 4:30pm. Some evening and weekend hours expected.

Posting Open Date: 02/19/2026

Regional Campus: Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus: Newark (RBHS)

City

Newark

State

NJ

Location Details

Stanley S. Bergen Jr. Bldg
65 Bergen St.
Newark, NJ 07107