Who We AreLad Lake is a COA-accredited, nonprofit, independent organization serving kids and families across Wisconsin. With over 1,200 youth and their families benefiting from our trauma-informed programs, we are committed to guiding growth and promoting diversity, equity, and inclusion in all we do.The Family Engagement, Training & Spiritual Care Coordinator is a lived-experience peer support leader who strengthens family partnership across Lad Lake’s residential treatment programs and alternative school. This role reduces stigma, improves family participation in treatment and school planning, and connects families to culturally responsive community and mental health resources. The coordinator also implements Parent Café and parent support/skills groups, delivers Ending the Game and related training/education (internal and external), supports prevention groups in detention, and provides consistent spiritual care on both residential campuses. Finally, the role supports strategic community relationship-building by serving as a connector to key Milwaukee civic and faith leaders in coordination with the CEO.Essential Job Responsibilities:St. Rose Residential (Approx. 10 hours/week)Primary Focus: Direct client engagement + training + family support + spiritual careFamily Peer Support & Engagement (6 hours)

Build trust-based relationships with families, especially those experiencing stigma or fear around mental health systems.
Coach families on engaging effectively with treatment teams and school staff.
Prepare families for meetings and debrief afterward.
Participate in meetings (as appropriate) to support shared understanding and family voice.
Provide culturally responsive, strengths-based communication and reflective listening.

Direct Client Support, Training & Community Education (4 hours)

Deliver Ending the Game trainings (internal and external).
Provide individualized 1:1 support and therapeutic engagement for St. Rose youth identified by the clinical team, leveraging lived experience and specialized insight to support girls recovering from sex trafficking and exploitation.
Maintain curriculum fidelity and quality.
Deliver introductory and specialized trainings (e.g., working with sexually trafficked youth).

Synergy (School-Based) (Approx. 8 hours/week)Primary Focus: Family groups + connectionParent Café & Family Support / Skills Groups (6 hours)

Design, promote, coordinate, and facilitate Parent Café-style gatherings.
Establish psychologically safe group norms.
Manage group dynamics and inclusive facilitation.
Coordinate logistics (space, schedule, reminders, participation supports).
Focus on building sustainable, recurring family engagement structures.

Resource Navigation & Community Connection – Synergy Portion (2 hours)

Maintain current resource map.
Provide warm handoffs and follow-up to ensure connection completion.
Identify recurring access barriers and propose practical solutions.

Dousman Residential (Approx. 1 hour/week)Primary Focus: Spiritual Care

Provide weekly spiritual care programming.
Ensure services are inclusive and youth-centered.

CEO Community Connector (Approx. 2 hours/week)

Facilitate strategic connections between CEO and key civic leaders and key partners.
Support relationship cultivation that advances organizational mission and visibility.

Community-Based Services (External Advocacy & Alliance Building) (Approx 1 hour/week)Primary Focus: Systems-level connection beyond campus

Build alliances with community organizations, advocacy groups, and cross-sector partners.
Represent the organization in community collaboratives and coalitions.
Strengthen referral pathways and shared service coordination.
Identify systems-level barriers impacting families and elevate patterns for leadership awareness.
Support public-facing advocacy efforts aligned with organizational mission.

Administration, Documentation & Reporting (Embedded Across All Areas – 2-4 hours/week total)

Document family contacts, group participation, referrals, trainings, and spiritual care sessions.
Provide concise monthly reporting on engagement metrics and recurring themes.
Participate in supervision and coordination meetings.
Contribute to continuous improvement efforts.

Organizational Responsibilities:

Lives Lad Lake’s mission and core values by bringing a trauma-informed, culturally humble, evidence-based, and family-centered approach to every interaction.
Honors the rights, dignity, and safety of all residents, families, and colleagues, creating an environment of trust and respect.
Contributes to an inclusive, compassionate workplace where everyone feels valued and supported.
Models accountability by following all agency policies and legal standards—upholding confidentiality, safety, quality, compliance, and equity in all aspects of work.
Strengthens our community through teamwork, clear communication, continuous learning, appropriate advocacy, and professional integrity in every task, big or small.

Qualifications, Competencies, and Experience:Required

Lived experience relevant to family system navigation, parenting support, trauma recovery, or equivalent peer support context.
Demonstrated ability to build trust with families in high-stress situations and reduce stigma related to mental health.
Strong facilitation skills for parent groups and community education.
Comfort working alongside licensed clinicians and educators while maintaining appropriate role boundaries.
Reliable transportation and ability to work a flexible schedule, including some evenings/weekends.
Ability to meet background check and training requirements for working with youth and, if applicable, detention settings.

Preferred

Peer Support certification (or willingness to obtain within a defined timeframe).
Experience with Parent Café models and/or restorative, trauma-informed group facilitation.
Experience with CSEC-informed practices and prevention education.
Chaplaincy/spiritual care training or equivalent experience.
Bilingual capability aligned to family community needs.

Come join the Lad Lake family. Welcome home!The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s education, job-related knowledge, skills, and experience among other factors.

Family Engagement, Training & Spiritual Care Coordinator

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