Home Health Client Care Coordinator

Client Care Coordinator

Visiting Angels, America’s leader in senior home care, is seeking a compassionate, organized, and service-oriented Client Care Coordinator to join our growing team. This position is ideal for someone with strong communication skills, a passion for helping others, and experience in a healthcare or professional office setting.

We are building an organization focused on delivering the same high-quality care we would want for our own loved ones. If you thrive in a fast-paced environment and enjoy making a meaningful difference, we encourage you to apply.

Key Responsibilities:

• Answer incoming calls in a friendly, professional manner
• Welcome and assist new applicants and visitors
• Support the recruitment process by assisting with caregiver interviews
• Process caregiver applications, verify references, and review background screening results
• Schedule caregivers for new clients and manage open shifts for existing cases
• Maintain accurate and compliant caregiver documentation
• Work independently while collaborating effectively with the team
• Take rotating after hours on-call

Qualifications:

• Minimum of two years of experience in an office setting (healthcare or home care preferred)
• Demonstrated excellence in customer service
• Strong organizational skills with attention to detail
• Experience with scheduling or staffing software preferred
• Proficiency in Microsoft Office
• Knowledge of AHCA regulations is a plus
• Ability to multitask and prioritize effectively
• Must pass a Florida Level-2 background screening

Position Details

• Job Type: Full-Time
• Schedule: Monday–Friday, 8:00 AM–4:30 PM
• Location: Local candidates only (Fort Walton Beach, Shalimar, Niceville)

Please attach a resume (in Word or PDF format) and salary requirements.

Pay: $22.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person