If you are interested apply online and send your resume to yadeleon@mlkch.org
POSITION SUMMARY
The Care Coordinator functions as a liaison between patients, providers, and the healthcare system. Under the direction of the Care Manager and/or MSW, the care coordinator ensures that patients’ transition of care needs are effectively organized and completed prior to their discharge.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Care Coordination:
- Assists patients through the healthcare system by operating as a patient advocate and health systems navigator.
- Coordinates continuity of patient care with external healthcare organizations and facilities.
- Makes outpatient follow up appointments as requested.
- Obtains patient choice for post-acute facilities as required by CMS Conditions of Participation.
- Coordinates referrals to post-acute facilities, including home care, DME, SNF, LTACH, Acute Rehabilitation based on patient/family choice.
- Coordinates continuity of patient care with patients and families/caregivers following hospital admission, discharge, and Emergency Department visits
- Make appointments as requested (e.g. dialysis, outpatient clinics, physician followup)
- Make post-discharge calls as directed to follow up on lab work, clarify instructions, and assure availability of required resources
- Reports care barriers and challenges to appropriate care manager.
- Follow the continuum of patient care for admission to post-discharge.
- Communicates with patients and families with regard to transition plans, as directed by the Care Manager..
- Promotes clear communication amongst interdisciplinary care team members by ensuring awareness regarding patient care plans.
- Assures availability of medications and/or prescriptions prior to patient discharge.
- Participates as a successful team associate supporting data collection, health outcomes reporting, clinical audits, and pragmatic evaluation.
- Coordinates special needs and projects as assigned (e.g. DME closet, distribution of clothing, resource manuals)
- Performs other duties as assigned.
POSITION REQUIREMENTS
A. Education
- High School Diploma/ GED equivalent required
- College degree or vocational training in health care field preferred.
B. Qualifications/Experience
- 1-2 years healthcare facility experience and familiarity preferred.
- A team player that can follow a system and protocol to achieve a common goal
- Highly organized and well developed oral and written communication, problem-solving, and decision-making skills.
C. Special Skills/Knowledge
- Current Basic Life Support (BLS) for Health Care Providers from the American Heart Association
- Proficient to expert computer skills utilizing Microsoft Office especially Word and Excel
- Critical thinking
- Resourcefulness
- Bi-lingual Spanish helpful but not required
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