- Participate in or conduct orientation for new residents.
- Responsible for helping to meet the program needs of residents and developing the spirit, values and culture of the neighborhoods.
- Responsible for all communication to residents regarding program processes and activities.
- Participate in planned interventions with residents as directed, including the use of Motivational Interviewing.
- Provide social support to residents, including verbal assistance to help residents to help themselves with regard to day-to-day life in the residence.
- Provide residents on both a group and an individual basis with transportation for housing placement, service appointments, recreational, or other service plan related purposes as appropriate.
- Assists with meal-related activities such as warming up food as required, serving it and performing clean-up activities.
- Document neighborhood activities and interactions with residents as directed.
- Participate in crisis intervention activities as needed
- Participate in management and supervision meetings.
- Participate in required trainings.
- Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy.
- Comply and promote compliance with all applicable laws, regulations and agency policies helping to strengthen and maintain an ethical organizational culture.
- Conduct hourly rounds of the facility to check in on all residents
- Report to work on time and as scheduled or mandated
- Perform other job-related duties as assigned.
- Effective problem-solving skills
- Ability to communicate effectively with staff, residents, families, and the public.
- Ability to prepare accurate and timely documentation, reports and other written material as assigned
- Effective interpersonal skills
- Ability to serve as a role model to residents/consumers.
- Ability to work with diverse individuals with due respect for and understanding of cultural differences
- Ability to work collaboratively as a member of a team
- Ability to make reasonable and sound evaluative judgments
- Ability to use electronic equipment (computers, printers, etc.) effectively
- Ability to effectively and efficiently respond to questions from persons served
- Ability to facilitate a meeting
- Ability to present information to persons served and other employees
- Ability to maintain self-control in crisis situations
- Ability to speak Spanish preferred
- Must obtain a food handlers certificate within 45 days of hire (Hylan Shelter Only)
- Valid NYS Driver’s license preferred
Professional Field
Counseling
Other Behavioral, Mental, or Healthcare FieldPatient Focus
Diagnoses
Avoidant Personality Disorder
Therapeutic Approach
Methodologies
ECT
Modalities
Individuals
Practice Specifics
Populations
Aviation/Transportation
Settings
Research Facilities/Labs/Clinical Trials
Home Health/In-home




