Youth ACT Program Assistant

Overview

Be a part of a ground-breaking new program! Join Helio Health’s Youth Assertive Community Treatment (YACT) Team, serving families and youth in Onondaga County. This multi-disciplinary team will work with children ages 10 to 21 and their families to provide intensive intervention to support complex needs, as well as keeping children at risk of hospitalization or residential care in their homes.

Helio Health is seeking a Youth ACT Program Assistant, who will be central to Helio Health’s Youth ACT Team, providing office coordination and assistance to the 9-person team, as well as assisting in adapting this program to the unique needs of the clients we serve. The position is full-time, during regular business hours, Monday through Friday with some flexibility. Helio Health is looking for a candidate who is committed to supporting children with complex mental health needs and their families. Additionally, Helio Health is looking for a candidate who has a commitment to maintaining an open-minded perspective while working with a multidisciplinary team.

Pay Range: $24.00/hr. to $26.00/hr.

This position is eligible for a $1,500 Sign On Incentive!

Responsibilities

• Assist with managing Youth ACT medical records
• Assist with managing data tracking and clinical records
• Operate and coordinate the Youth ACT management information system
• Perform reception activities (e.g., triaging calls and coordinating communication between Youth ACT staff and recipients)
• Assist in creating the daily team schedule
• Provide non-clinical telehealth support to Youth ACT clients and their families

Qualifications

• High School Diploma or GED required.
• Experience in a behavioral health and/or medical setting, or related human service field
• At least 2 years of experience in office management duties
• Excellent verbal and written communication skills
• Proficiency in Excel and other Microsoft products
• Experience using electronic health record programs
• Strong organizational skills
• Open and adaptable to change

Our Comprehensive Employee Benefits Package Includes:

• Health insurance including dental and vision for employees and families.
• Paid Vacation and Sick leave - No Waiting Period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company paid short-term disability insurance.
• Company sponsored life insurance.
• Employee Assistance Program (EAP). 

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.   

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.