Medical Case Manager (Social Work Practitioner)

Hours per week

40

Work Schedule

Monday – Friday, 8 AM – 5 PM

Work Location

UNC Infectious Diseases Clinic, Eastowne, CHAPEL HILL, NC

Position Location

North Carolina, US

Hiring Range

$45,447 - $60,000

Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

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Primary Purpose of Organizational Unit

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.

Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

Position Summary

The Medical Case Manager will provide information to clients and their families, answer factual questions and give explanations and interpretations of organizational policies and procedures. This position provides medical case management, referrals, eligibility determination and crisis intervention services to adults with HIV infection receiving medical services in the outpatient Infectious Diseases Clinic. The employee will complete assessments, identify service needs, develop care plans, facilitate linkage to services in the clinic, at UNC Health, or in the community. They may assist with transportation and housing needs. Responsibilities may include assisting clients in accessing financial benefit programs. They provide information to clients and their families, answer factual questions and give explanations and interpretations of organizational policies and procedures. The employee will work closely with the existing licensed social work team, medical providers, nursing staff and benefits coordinators as part of an interdisciplinary team. Requires timely documentation and data entry in an electronic medical record (EPIC), electronic databases and tracking systems. Successful employees possess a strong ability to multi-task in a fast-paced environment. Employees are required to attend trainings and meetings as directed.

Minimum Education and Experience Requirements

Bachelor’s degree in a Human Services discipline with coursework related to the area of assignment. Some positions may require certification to practice as a certified or licensed Clinical Social Worker as required by the North Carolina Social Work Certification Board.

Required Qualifications, Competencies, and Experience

The discipline of Human Services requires coursework and experience pertinent to the specific area of work.

Preferred Qualifications, Competencies, and Experience

Certification in case management is preferred. Experience with clinic population, electronic medical records, case management, and data management preferred.

Required Licenses/Certifications