Wraparound Care Coordinator

Title: Wraparound Care Coordinator

Status: Full-Time

Job Description:

The Care Coordinator (CC) provides targeted support services to maintain a system of care that is child-centered around the needs of the whole family. The CC assesses the needs of the family through a non-clinical lens and provides services to the family in their homes and communities. A strong emphasis is placed on the strengths of the family as well as the child’s age and cultural heritage.

Essential Duties & Responsibilities

• Perform duties consistent with training, experience, and assignments made by the Project Director.
• Meet with families in their homes at times convenient for them to provide wraparound services.
• Schedule, coordinate, and facilitate Wraparound/Family Team meetings.
• Complete initial wrap plans, strengths assessments, culture discoveries, and intakes as needed; update and modify wrap plans as appropriate.
• Monitor and evaluate services provided to families.
• Provide immediate crisis intervention on a 24-hour basis, as needed.
• Maintain close communication with the Project Director, FSP, and clinical/administrative staff to ensure the highest quality of services.
• Ability to assess situations and determine effective courses of action, strong organizational and presentation skills.
• Build and maintain effective working relationships with clinical, administrative, and support staff.
• Demonstrated ability to establish positive working relationships with employees, consumers, families, and the public.
• Ability to clearly see, hear, and communicate with staff, consumers, families, and community members in person and by phone.
• Maintain strict confidentiality regarding consumer and family information.
• Must work well under pressure, meet deadlines, and maintain a healthy balance between job demands and personal well-being.
• Professional maturity and the ability to work with various systems while maintaining objectivity and a cooperative attitude.
• Ability to climb stairs and access non-handicap-equipped residences/facilities.

Job Qualifications

• Education and experience that meet the requirements for designation as a Certified Case Manager Level II and Behavioral Rehabilitation Specialist, as defined by the Oklahoma Health Care Authority and the Department of Mental Health & Substance Abuse Services (certifications may be obtained after hire).
• Bachelor’s degree in Psychology, Social Work, or a related behavioral science field.
• At least one (1) year of experience in a mental health or substance abuse related field (recent graduates may qualify based on relevant coursework or training).
• Specialized training or certification in mental health services or a related field, such as Juvenile Case Management Certification, SOC training, or other relevant credentials.
• Ability to communicate effectively with Spanish and English-speaking individuals.
• Proficiency with basic computer applications.
• Willingness to travel outside the primary work site as required.
• Valid driver’s license and proof of auto insurance.