- Act as liaison between managed care organizations and the facility professional clinical staff.
- Conduct reviews, in accordance with certification requirements, of insurance plans or other managed care organizations (MCOs) and coordinate the flow of communication concerning reimbursement requirements.
- Monitor patient length of stay and extensions and inform clinical and medical staff on issues that may impact length of stay.
- Gather and develop statistical and narrative information to report on utilization, non-certified days (including identified causes and appeal information), discharges and quality of services, as required by the facility leadership or corporate office.
- Conduct quality reviews for medical necessity and services provided.
- Facilitate peer review calls between facility and external organizations.
- Initiate and complete the formal appeal process for denied admissions or continued stay.
- Assist the admissions department with pre-certifications of care.
- Provide ongoing support and training for staff on documentation or charting requirements, continued stay criteria and medical necessity updates.
- High School diploma or equivalent required.
- Two or more years' experience with the population of the facility and previous experience in utilization management preferred.
- CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility.
- Medical, Dental, and Vision Insurance
- HSA & FSA
- Company Paid Basic Life & AD&D
- Disability
- 401(k) Retirement Plan - with company match
- Employee Assistance Program/Employee Discount Program
- Paid Holidays
- Paid Time Off
- Tuition Reimbursement
Problem Solving: Novice
Financial Awareness: Expert
Communication: Advanced
Attention to Detail: AdvancedBehaviors : Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Functional Expert: Considered a thought leader on a subjectMotivation : Self-Starter: Inspired to perform without outside help
Financial: Inspired to perform well by monetary reimbursementEducation : High School/GED
Professional Field
Other Behavioral, Mental, or Healthcare FieldPatient Focus
Diagnoses
Avoidant Personality Disorder
Age Groups
Preteens/Tweens (11-13)
Adults
Therapeutic Approach
Methodologies
ECT
Practice Specifics
Settings
Residential
In-patient Non-Psychiatric
In-patient Psychiatric
Nursing Home
Research Facilities/Labs/Clinical Trials
Home Health/In-home
Long-Term Structured Residences







